Logo of Huzzle

Home

Matches

Explore

Manage

Customer Sales Advisor - Milton Keynes

image

Halfords

3mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Milton Keynes

AI generated summary

  • You need retail sales experience, great customer service skills, problem solving abilities, willingness to work weekends, and ideally knowledge in car parts fitting and cycle repair. Goals and targets motivate you.
  • You'll assist customers with fitting services for vehicles and bikes, providing excellent customer service and problem-solving skills. Training and development opportunities are available to help you progress in your career within the company.

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, you’ll also have the following:
  • Some knowledge and skills in car parts fitting and cycle repair
  • Some experience of working towards and achieving sales targets

Responsibilities

  • You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
  • We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

FAQs

What experience is required for this role as a Customer Sales Advisor in Milton Keynes?

Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. However, we provide training to help you develop the necessary skills.

What qualities should a successful candidate possess for this position?

A successful candidate should have a knack for working with customers, boundless enthusiasm for cars and bikes, and a commitment to delivering market-leading standards of service.

What kind of training is provided for this role?

We have training in place to help you develop the skills needed for this role, whether it be fitting car parts or cycle repair.

What is the expected level of customer service in this role?

We expect all Customer Sales Advisors to deliver market-leading standards of service to our customers in Milton Keynes.

Are there opportunities for career advancement in this role?

With dedication and a strong work ethic, there are opportunities for career advancement within our company for Customer Sales Advisors.

Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.