FAQs
What is the job title for this position?
The job title for this position is Customer Service Representative - Yonge & Eglinton.
What are the primary responsibilities of a Customer Experience Associate?
The primary responsibilities include building strong customer relationships, uncovering and solving customer needs, processing transactions, nurturing long-standing relationships, and promoting digital banking options.
What skills are required for this role?
Required skills include proven customer service abilities, a willingness to assist professionally, comfort in simple sales situations, strong technical skills, and the ability to work a flexible schedule.
Is experience in customer service necessary for this role?
Yes, proven customer service skills through work or community involvement are necessary for this role.
What kind of work environment can I expect?
You can expect an inclusive, team-oriented work environment focused on delivering exceptional customer service while achieving branch targets.
Are there opportunities for professional development?
Yes, there are diverse opportunities for professional development, internal training, and support for career growth within the organization.
What is the location of this job?
The location of this job is in Toronto, Ontario, Canada.
Does Scotiabank offer a competitive compensation package?
Yes, Scotiabank offers a competitive compensation and benefits package for its employees.
How does Scotiabank prioritize customer service in this role?
Scotiabank prioritizes customer service by enabling Customer Experience Associates to take a proactive approach to understanding customer needs and providing exceptional service throughout the customer journey.
How can I apply for this role?
You must apply directly online to be considered for this role. Only candidates selected for an interview will be contacted.