FAQs
What is the job title for this position?
The job title is Customer Service Specialist.
Where is the job location?
The job is based in High Wycombe.
What are the main responsibilities of the Customer Service Specialist?
The main responsibilities include processing customer orders, managing customer enquiries regarding logistics and delivery, monitoring stock levels, handling customer complaints, creating reports, and performing general CRM system administration.
What qualifications or experience are required for this role?
Candidates should have extensive Customer Service and order processing experience, ideally in a fast-paced environment, and should be able to build strong customer relationships. Good IT knowledge, particularly with MS Office and CRM/ERP systems, is essential.
What is the salary range for this position?
The salary for this position is up to £30K.
Is there an option to work remotely?
Yes, there is an option to work on a hybrid basis (3 days in the office and 2 days working from home) once training is completed.
What kind of benefits are offered with this job?
The job comes with a benefits package, although specific details on the benefits are not provided in the job description.
How can I apply for this position?
You can apply now for more information; specific details on the application process may be provided on the company's career page or job posting platform.
Will there be any training provided for this role?
Yes, there will be training provided, after which employees can transition to hybrid working arrangements.