FAQs
What is the salary range for the Customer Success Executive position?
The salary range for the Customer Success Executive position is £32,000 - £38,000.
What benefits are offered for this role?
The benefits include 26 days of holiday plus bank holidays, and a range of other benefits.
Where is the office located?
The office is located in London Bridge, London.
How many days per week are required in the office?
The position requires 2 core days per week in the office, with the rest being remote.
What is the interview process like?
The interview process consists of 4 stages: a Talent Screen, a Hiring Manager Interview, an Assessment Interview, and a Final interview with the Founders, with a target time of approximately 3 weeks.
Are there opportunities for professional growth in this role?
Yes, there is a high degree of autonomy in this role with potential for growth as the company expands.
What kind of company culture does Lottie promote?
Lottie aims to create an inclusive environment that celebrates diversity and ensures all people processes are equitable.
What skills are required for the Customer Success Executive role?
Required skills include excellent verbal and written communication skills, good organization, attention to detail, collaboration skills, self-starter mentality, and proactivity.
What kind of products does Lottie offer?
Lottie offers three core products: Lottie’s Marketplace, Found by Lottie (CRM software), and Seniorcare by Lottie (eldercare employee benefits platform).
What is the company's mission?
Lottie's mission is to elevate later life for everybody.