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Customer Success Services Sales Representative

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Oracle

2mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Frankfurt

AI generated summary

  • You should have a technical or economic background, 5+ years in IT sales, strong negotiation skills, a proven sales record, fluency in English & German, and a willingness to travel.
  • You will sell Customer Success Services, manage sales forecasts, develop strategies, nurture relationships, create proposals, and drive marketing campaigns to meet sales targets.

Requirements

  • Preferred:
  • Professional with a technical Background (IT, Computer Science) Or with an economical Background, with good technical understanding (IT, Computer Science)
  • Proven sales record in the IT Industry
  • At least 5 years Sales experience in IT Products or Services
  • A good ratio of result-to-target over the past years
  • An ambitious/winner personality
  • Ideally knows Oracle Products and Services
  • Has good and established personal network into customers and partners
  • Must:
  • Strong presentation, organisation, co-ordination and negotiation skills
  • Good business acumen
  • Works with setting priorities and creation of sales related business plans
  • Easy to adapt to changes and to cultural differences
  • Proven Team player
  • Fluent in English & German
  • Willing to travel (min. 30%-50%)
  • Strong Sales pushing attitudes and a never give up mentality
  • Solution selling attributes
  • New business creating experience, like door opener strategies

Responsibilities

  • Primary job duty is to sell Customer Success Services offerings to public, enterprise and midmarket customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customers service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale.
  • Winning new CSS sales revenue in line with targets.
  • Developing a strategy and CSS sales plan to address the designated account / account list.
  • Driving the implementation of CSS sales and marketing campaigns.
  • Generating, maturing and following up on leads.
  • Identifying and working with the appropriate people in Oracle and the Customer.
  • Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle.
  • Work both independently and with Oracle’s sales forces (Prime Premier Sales, Oracle Application, Technology and Hardware Sales, Cloud Sales) and key Partners to build pipeline and achieve sales quota.
  • Create compelling, personalised CSS propositions for targeted prospects/customers.
  • Become expert in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle.
  • Provide accurate and timely sales forecasts and other information.
  • Initiate demand generation and Marketing programmes.

FAQs

What is the primary duty of the Customer Success Services Sales Representative?

The primary duty is to sell Customer Success Services offerings to public, enterprise, and midmarket customers.

What experience is preferred for this position?

Preferred candidates should have a professional or technical background, a proven sales record in the IT industry, at least 5 years of sales experience in IT products or services, and ideally knowledge of Oracle products and services.

What languages are required for the role?

Fluency in English and German is required.

How much travel is expected for this position?

Candidates should be willing to travel between 30% to 50% of the time.

What are some key skills needed for success in this role?

Strong presentation, organization, coordination, negotiation skills, good business acumen, team player mentality, solution selling attributes, and the ability to create new business opportunities are essential.

Is there a specific personality trait that the company is looking for?

Yes, an ambitious/winner personality is desired, along with a strong sales-pushing attitude and a never-give-up mentality.

Are there any commitments regarding diversity and inclusion?

Yes, Oracle is committed to creating an inclusive workforce that values diverse backgrounds and perspectives, and they encourage disabled candidates to apply.

What kind of work-life balance does Oracle offer?

Oracle offers competitive benefits and supports its people with flexible options in medical, life insurance, and retirement, promoting a healthy work-life balance.

How does Oracle support employees with disabilities during the hiring process?

Oracle is committed to including people with disabilities at all stages of the employment process and provides accommodations for disabilities as needed.

Will I be required to create sales-related business plans?

Yes, candidates are expected to work on setting priorities and creating sales-related business plans.

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Oracle

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.