FAQs
What are the working hours for the Customer Team Member position?
The working hours for this position are 20 hours per week, with varied shifts including early mornings (starting from 5:30am), afternoons, late evenings (until 11:00pm), and weekends.
What is the pay rate for this role?
The pay rate for the Customer Team Member position is £12.00 per hour.
Is this a full-time or part-time position?
This is a part-time position, with regular overtime available.
What kind of training is provided for this role?
Full, paid training is provided for all Customer Team Members.
Are there any age restrictions for applying?
Yes, applicants must be aged 18 or over, as the role requires working before 6am or after 10pm.
What benefits do employees receive?
Employees receive benefits including 31 days of holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products in stores.
What skills are required for this position?
Ideal candidates should have a genuine care for customer needs, great people skills, a positive approach to change and problem-solving, and the flexibility to work various shifts.
Is there support for employees' wellbeing?
Yes, Co-op provides support for physical, mental, and financial wellbeing, along with market-leading policies to assist employees during significant life events.
What is the recruitment process for this job?
The recruitment process includes completing two online assessments, which will take around 20 minutes, and if you have a disability, you can request reasonable adjustments.
Does Co-op have initiatives to promote diversity and inclusion?
Yes, Co-op aims to build diverse teams and promote an inclusive workplace environment, and they are part of the Disability Confident scheme to ensure equal opportunities for disabled candidates.