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Customer Team Member

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Co-op

Aug 2

Applications are closed

  • Job
    Full-time
    Entry Level
  • Leicester

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Requirements

  • - Full, paid training provided
  • - You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
  • - We’re looking for Customer Team Members to join our team at Co-op.
  • - A genuine care for the needs of customers and members
  • - Great people skills, with the ability to build positive relationships with customers and colleagues
  • - A positive approach to change and problem solving
  • - The flexibility to work a range of different shifts

Responsibilities

  • - Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
  • - Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
  • - Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • - Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
  • - Support your local community – get involved in all kinds of activities and events!

FAQs

What is the hourly pay for the Customer Team Member position?

The pay for the Customer Team Member position is £12.00 per hour.

What are the working hours for this role?

The contract is for 12 hours per week, with varied shifts including afternoons, late evenings (until 10pm), and weekends.

Is training provided for this position?

Yes, full, paid training is provided for all new Customer Team Members.

What benefits do Co-op employees receive?

Co-op employees receive benefits including 31 days of holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products.

Is there an age requirement for this job?

Yes, you must be aged 18 or over to be a Customer Team Member due to the requirement of working before 6am or after 10pm.

How can I apply for this role?

You can apply for this role using your mobile device, and no CV is needed.

What kind of tasks will I be performing in this role?

As a Customer Team Member, you will provide customer service on the tills and shop floor, restock shelves, clean up spillages, and work in the in-store bakery.

Does Co-op offer any support for personal development?

Yes, Co-op provides dedicated support for personal development and career progression.

How does Co-op support inclusivity in the workplace?

Co-op welcomes applications from everyone and is committed to building diverse teams. They celebrate differences and strive to create inclusive environments.

Are there any assessments required during the application process?

Yes, as part of the application process for this job, you’ll need to complete two online assessments, which will take around 20 minutes to complete.

Co-operating for a fairer world

Retail & Consumer Goods
Industry
10,001+
Employees
1863
Founded Year

Mission & Purpose

We’re one of the world’s largest consumer co-operatives, owned by millions of members. We’re the UK’s fifth biggest food retailer with more than 2,500 local, convenience and medium-sized stores. We’re also: the UK’s number 1 funeral services provider a major general insurer a growing legal services business As well as having clear financial and operational objectives and employing nearly 70,000 people, we’re a recognised leader for our social goals and community-led programmes. We exist to meet members’ needs and stand up for the things they believe in. So, the more successful we are, the more we can give back to you and your local community. That’s why we’re different.

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