FAQs
What is the pay rate for the Customer Team Member position?
The pay rate for the Customer Team Member position is £12.00 per hour.
How many hours a week is the contract for this job?
The contract is for 12 hours per week, with regular overtime available.
What are the expected working hours for this role?
The working pattern includes varied shifts, such as afternoons, late evenings, and weekends, to be discussed at the interview.
Do I need to submit a CV to apply for this position?
No, you can apply for this role using your mobile device without needing a CV.
What kind of training will be provided?
Full, paid training will be provided to help you succeed in your role.
What benefits are offered to employees at Co-op?
Employees receive 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products.
Is there support available for personal well-being?
Yes, Co-op offers support for physical, mental, and financial wellbeing, along with various policies to assist with life events.
What skills are important for this role?
Important skills include a genuine care for customers, great people skills, a positive approach to problem-solving, and flexibility to work various shifts.
Will my rotas be provided in advance?
Yes, rotas will be shared three weeks in advance and will be accessible on your phone.
How does Co-op support inclusivity in the workplace?
Co-op is committed to building diverse teams, welcomes applications from everyone, and celebrates differences, ensuring an inclusive environment where all colleagues can thrive.
Are there any assessments required as part of the application process?
Yes, you will need to complete two online assessments, which will take around 20 minutes to complete.