FAQs
What is the main responsibility of the CX Localization Manager at Personio?
The main responsibility is to develop and execute a comprehensive localization strategy for the Customer Experience department, ensuring alignment with the company's overall globalization strategy and priorities.
What qualifications are necessary for this role?
A degree in Localization, Translation, Linguistics, or a related field, along with proven experience in localization management, preferably within a global organization, is necessary. Full fluency in German is also required.
What tools and technologies should a candidate be familiar with?
Candidates should have a strong understanding of translation tools, machine translation, and AI-based localization solutions. Experience with the Phrase tool is a plus.
Is prior experience with technical content localization required?
Yes, prior experience with technical content localization is preferred for this position.
How many days of paid vacation do employees receive?
Employees receive 28 days of paid vacation, plus an additional day after 2 and 4 years of service.
What kind of benefits does Personio offer?
Personio offers a competitive reward package, generous family leave, mental health support, an annual personal development budget, and 2 fully paid Impact Days among other benefits.
Where can the CX Localization Manager work?
The position can be office-based from one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.
Does Personio promote an inclusive workplace?
Yes, Personio is committed to building an integrative culture where everyone feels welcomed and supported, embracing diversity as a strength.
How does Personio ensure regulatory compliance in localized content?
The CX Localization Manager is responsible for ensuring that all localized content complies with local regulations and legal requirements.
What is the working framework at Personio regarding office and remote work?
The working framework is roughly 50% remote and 50% in-office, offering flexibility to find the best way to work.
What are Impact Days at Personio?
Impact Days are fully paid days off for employees to engage in an individual project of their choice and for participation in a company-wide initiative to make an impact on the environment and society.
How does Personio support employee development?
Personio invests in employee development by providing an annual personal development budget for professional memberships, external certifications, conferences, and more.