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CRM Technical Architect



6d ago

  • Job
    Expert Level
  • Architecture & Urban Planning


  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • 10+ years of relevant experience on MSCRM.
  • Experience in 2 full-cycle implementations of Online Dynamics 365
  • Knowledge on CDS / CDM and MDM.
  • Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like Azure integration services (Azure functions, LogicApps, Azure Service Bus).
  • Excellent background on Dynamics 365 with multiple projects, especially in a complex multiple system landscape.
  • Excellent understanding of Dynamics 365 architecture and its interaction with other interfaced systems in a typical enterprise environment.
  • Experience in architecting cloud and on premise solutions including identity, API management, integration, data migration.
  • Experience with software development and configuration management tools and processes (e.g. Visual Studio, Team Foundation Server)
  • Working experience with the following technology is must. SharePoint/ Visual Studio/ TFS/C#/ .Net/ JavaScript/ Dynamics 365/Azure Integration Services
  • Experience in working on Power Platform (PowerApps, Power BI and Power Automate) is an added advantage.
  • Microsoft Dynamics CRM Certifications.
  • Additional Skills:
  • Excellent customer interfacing skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and Problem-solving skills.
  • The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.


  • In the role of Technology Architect, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued

Transforming Enterprises To Become A Thriving Live Enterprise. AI-Powered. Digital Agility At Scale. Always-On Learning.

Founded Year

Mission & Purpose

Infosys is a multinational corporation that provides information technology (IT) consulting and services. The company's primary focus is on digital transformation, business process management, and consulting for clients across various industries. Infosys aims to help organisations navigate the rapidly evolving landscape of technology by providing innovative solutions, software development, and IT services. Their ultimate mission is to empower businesses to thrive in the digital age through cutting-edge technology solutions. Infosys plays a crucial role in enabling its clients to achieve operational efficiency, enhance customer experiences, and stay competitive in the global market.

Culture & Values

  • Client Value

    To surpass client expectations consistently with our hunger and boldness

  • Leadership by Example

    To act on our conviction that ordinary people can be inspired and mentored to do extraordinary things

  • Integrity and Transparency

    To be ethical, sincere and open in all our transactions

  • Fairness

    To be objective, empathetic and caring in our transactions

  • Excellence

    To strive relentlessly, constantly learn, improve ourselves, our teams, and services to become the best