FAQs
What is the primary mission of the Customer Information Management team?
The primary mission of the Customer Information Management team is to optimize the value of customer data to build direct customer relationships and deliver relevant customer experiences across TWDC’s brands and businesses globally.
What are the key responsibilities of the Data Analyst position?
The key responsibilities include coding, scheduling, and maintaining manual and automated data processing jobs, producing reports, assisting in data onboarding projects, and developing technical documentation of data processing activities.
What qualifications are required for this position?
A 4-year bachelor’s degree in computer science, information science, engineering, or a related field with a heavy focus on analytical and statistical methods is required.
How many years of experience is needed for this role?
A minimum of 3 years of experience is required, specifically in writing SQL queries against large customer data sets and working with custom ETL implementations.
Is experience with Python required for this position?
While strong proficiency in Python is preferred, it is not strictly required, but experience with other analytical tools is advantageous.
What kind of data environments should the candidate be familiar with?
Candidates should have experience operating within customer data environments and sourcing data from various sources.
What tools and technologies will the Data Analyst use?
The Data Analyst will use SQL in a data warehouse environment, preferably Snowflake, and may also use data visualization tools such as Tableau and orchestration tools such as Apache Airflow.
What interpersonal skills are important for this role?
Excellent interpersonal skills are important, as the Data Analyst will work with both customers and engineers and must adjust their communications effectively for various audiences.
What is the hiring range for this position in California?
The hiring range for this position in California is $85,300.00 to $114,400.00 per year, with the actual base pay depending on internal equity, geographic region, knowledge, skills, and experience.
Are bonuses or incentives included in the compensation package?
Yes, a bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits.

