FAQs
What is the main focus of the Escalation Management and Prevention team at Amazon?
The main focus of the Escalation Management and Prevention team is to identify and prevent product abuse in areas such as copyright, trademark, and counterfeit to build and maintain customer trust worldwide.
What qualifications are required for the Data Analyst position?
The required qualifications include a Bachelor's degree or equivalent, experience in Excel and data visualization tools such as Tableau, experience in customer segmentation and behavior analysis, and familiarity with SQL.
What are some preferred qualifications for this role?
Preferred qualifications include experience in working in international teams.
What tools and techniques will the Data Analyst use in their role?
The Data Analyst will use tools such as Excel (including VBA, pivot tables, and power pivots), SQL, and data visualization tools like Tableau or Quicksight to develop metrics, dashboards, and deep dive analyses.
Will the Data Analyst work with other teams within Amazon?
Yes, the Data Analyst will collaborate with other Amazon compliance teams, including Product Quality & Safety, Selling Partner Performance, and Brand Registry across European stores.
Is prior experience in influencing stakeholders necessary for this role?
Yes, experience in making business recommendations and influencing stakeholders is required for the Data Analyst position.
Does Amazon offer equal employment opportunities?
Yes, Amazon is an equal opportunity employer and values a diverse workforce, making recruiting decisions based on experience and skills.
What type of analysis will the Data Analyst conduct?
The Data Analyst will conduct actions based on deep dive analyses, generate actionable insights, and assess, prevent, and predict e-commerce risk related to product abuse.
How important is customer trust to the company?
Customer trust is of paramount importance to Amazon, and the team's work is dedicated to building and maintaining that trust.
Where is the Data Analyst position located?
The Data Analyst position is located in Munich, Germany.