FAQs
What is the primary responsibility of the Data Entry Admin role?
The primary responsibility is report creation for both internal and external stakeholders, specifically pulling Management Information (MI) data from Salesforce to create reports for business owners and service users.
What experience is required for this position?
A minimum of 1 year’s experience working in a similar role is required, with a strong background in using Power BI and Excel.
What tools or software will I be using in this role?
You will be using Power BI, Excel, and Salesforce, among other Microsoft packages and possibly SQL.
Can you describe the work environment?
The work environment is fast-paced and busy, ideal for individuals who enjoy challenges and solving problems while being part of a supportive team.
What types of reports will I be preparing?
You will be preparing monthly and quarterly client reports, as well as bespoke reports such as benchmarking, utilization reports, and relationship management reports.
Are there opportunities for career development in this role?
Yes, the company places a strong emphasis on training and development, providing resources and unlimited opportunities for career growth.
What essential skills are needed for success in this position?
Essential skills include high proficiency in Excel and Power BI, excellent attention to detail, problem analysis, and the ability to prioritize and organize workload effectively.
What are the working hours for this role?
The specific working hours are not detailed in the job description, but it implies adherence to contract SLAs of 5, 10, and 15 working days.
Is experience with CRM systems required?
Yes, experience with CRM systems, particularly Salesforce, is desired.
What should I do if I identify opportunities for process improvements?
You are encouraged to identify opportunities for process improvement to increase automation and reduce the risk of human error as part of your responsibilities in this role.