FAQs
What is the job title for this position?
The job title is Data/Information Management Intermediate Analyst - C11.
What are the primary responsibilities of this role?
The primary responsibilities include managing customer remediation issues, conducting remediation analysis, impact assessment, issue management, root cause analysis, and providing audit support.
What is the required experience for this position?
Candidates should have at least 5-8 years of relevant experience in data analysis.
What analytical tools should candidates be familiar with?
Candidates should have knowledge of analytic tools such as SAS E-miner, Knowledge Seeker, SPSS, as well as experience in big data and machine learning technologies like R and Python.
Is experience in the banking industry preferred for this role?
Yes, experience in the banking industry is preferred.
What educational qualifications are required?
A Bachelor's/University degree or equivalent experience in Engineering or an MBA from a premier institute is required.
What skills are essential for this position?
Essential skills include analytical thinking, attention to detail, developed communication and diplomacy skills, and a good understanding of banking products and consumer services.
Is there any specific tool proficiency mentioned in the job description?
Yes, proficiency in MS Excel, PowerPoint, and VBA, as well as exposure to SAS, SQL, and RDBMS is mentioned.
What is the work schedule for this position?
The position follows a full-time schedule with a hybrid working model, requiring a minimum of 3 days in the office each week.
What is the significance of the role in terms of impact on the organization?
The role has a moderate but direct impact through close contact with the core activities of the business, with the quality and timeliness of service affecting the effectiveness of the team and related areas.