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Data Operations Analyst

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Manulife

5d ago

  • Job
    Full-time
    Junior Level
  • Data
  • Quezon City
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree, 2+ years in Level 2 support, expertise in Azure, and strong knowledge in at least 4 of the following: CA Workload, SQL/Oracle, scripting, Big Data, PowerBI, or Informatica.
  • You will provide technical support, analyze data issues, create reports, collaborate with development teams, and document processes while driving continuous improvement efforts.

Requirements

  • Education: Bachelor's Degree holders are welcome to apply
  • Experience: Minimum 2 years working experience supporting systems at Level 2 (support)
  • Hybrid Work Arrangement: 3 days on-site (in UP Ayala Technohub, Quezon City) and 2 days Work From Home every week, in a rotating shift (day/mid/night).
  • Minimum Skills to Hire/Must Haves:
  • Understanding of Azure Cloud Technologies – Azure Data Factory, Databricks, (Required)
  • Successful candidate will have strong knowledge and experience (at least 2 year-experience) in at least 4 of the following technologies:
  • CA Workload Automation
  • MS SQL / Oracle
  • Shell Scripting/ Power Shell / UNIX
  • Big Data Technologies like HIVE, HADOOP, Oozie and NiFi
  • PowerBI
  • Informatica development (or related ETL tools)

Responsibilities

  • Technical Support and Troubleshooting: Provide Level 2/Level 3 support for a wide range of systems by working with business clients and teams to debug and troubleshoot applications, including SQL, Python, PowerShell, .Net, VBA, and Perl scripts.
  • Data Analysis and Investigation: Analyze and resolve data-related issues, such as incorrect data or discrepancies, and investigate feed failures using tools like Azure Data Factory, CA, and Databricks.
  • Reporting and Metrics: Design and build reports using tools like PowerBI, Power Automate, or PowerApps, and track key metrics to develop strategies for increased efficiency.
  • Collaboration and Development Coordination: Work with development teams to coordinate efforts for both major and minor enhancements, ensuring alignment and progress.
  • Continuous Improvement and Documentation: Stay updated on industry standards and methodologies, consistently apply continuous improvement principles, and document findings and processes for application support.

FAQs

What is the job title for this position?

The job title is Data Operations Analyst.

Why should I choose to work at Manulife?

Manulife offers competitive salary packages, performance bonuses, Day 1 HMO coverage for you and your dependents, and a rewarding culture that values wellness and well-being, among other benefits.

What are the main responsibilities of a Data Operations Analyst at Manulife?

Key responsibilities include providing technical support and troubleshooting, data analysis and investigation, reporting and metrics design, collaboration and development coordination, as well as continuous improvement and documentation.

What qualifications are required for this position?

A Bachelor's degree is required, along with a minimum of 2 years of experience supporting systems at Level 2.

What is the work arrangement for this position?

The position requires a hybrid work arrangement, with 3 days on-site in UP Ayala Technohub, Quezon City, and 2 days of work from home each week, rotating through day, mid, and night shifts.

What are the must-have skills for this role?

Must-have skills include understanding of Azure Cloud Technologies (Azure Data Factory, Databricks), and strong knowledge and experience (at least 2 years) in at least 4 of the following technologies: CA Workload Automation, MS SQL/Oracle, Shell Scripting/PowerShell/UNIX, Big Data Technologies (HIVE, HADOOP, Oozie, NiFi), PowerBI, and Informatica development or related ETL tools.

How does Manulife support diversity and inclusion in the workplace?

Manulife embraces diversity and strives to attract, develop, and retain a workforce that mirrors the diversity of its customers, fostering an inclusive work environment. The company is committed to fair recruitment, retention, and advancement without discrimination based on various protected grounds.

How can I request a reasonable accommodation during the application process?

To request a reasonable accommodation, you can contact recruitment@manulife.com.

What tools will I be using in this role?

You will be using tools such as SQL, Python, PowerShell, .Net, VBA, Azure Data Factory, CA, Databricks, PowerBI, Power Automate, and PowerApps.

Is there a performance bonus associated with this position?

Yes, there is a performance bonus as part of the benefits offered.

Finance
Industry
10,001+
Employees

Mission & Purpose

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.