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Data Processing Associate | Branch Operations Support

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  • Job
    Full-time
    Junior Level
  • Data
    Banking & Finance
  • Manila

Requirements

  • Bachelor's Degree in any field. The role is open for FRESH GRADUATES and CAREER SHIFTERS!
  • If with relevant experience, at least 1 or more years of Teller/Customer Service experience within the banking industry; preferably New Accounts (NAC) experienced tellers or telegraphic transfer experienced tellers or KYC documents processing experienced tellers.
  • High attention to details and flexibility on work demands is a must.
  • Willing to learn, amenable to extend OTs if needed.

Responsibilities

  • Responsible for timely, efficient and quality delivery of all transactions associated within the Centralized Processing Division processes and activities meeting service level agreement standards.
  • Supports CPD's vision in improving efficiencies, standardizing and optimizing processes from client-facing businesses, improving customer experience, reducing inherent risk and strengthening control.
  • Performs and assists in digitization and process automation eliminating manual document handling and processing.
  • Ensures quality delivery of overall transactional activities of CPD.
  • Assists in streamlining the process and identifying knowledge gaps.
  • Assists the team for any work updates and synergy meetings.
  • Assists in communicating with branch and other CPD partners.
  • Strictly adhere to established Bank regulatory requirements and updates, as well as prescribed BSP regulations.
  • Ensures consistent implementation of the Bank's Money Laundering and Terrorist Financing Prevention Program (MLPP), strictly comply with all his/her AML/CFT responsibilities as provided under the relevant Bank policies and procedures.
  • Ensures timely and proper resolution of identified AML/CFT issues and perform other related functions that may be assigned from time to time in connection with identification, assessment, monitoring control and reporting of AML/CFT risks and ensuring Bank's compliance with applicable AML/CFT laws, rules and regulations, latest trends and best practices.
  • Other tasks given from time to time.

FAQs

What is the job title for this position?

The job title is Data Processing Associate | Branch Operations Support.

What are the main responsibilities of the Data Processing Associate?

The main responsibilities include delivering timely, efficient, and quality processing of transactions, supporting process improvement initiatives, helping with digitization and automation, ensuring compliance with regulatory requirements, and assisting in communication with branches and partners.

Is this position open to fresh graduates?

Yes, the position is open for fresh graduates as well as career shifters.

What qualifications are required for this job?

A Bachelor's Degree in any field is required. If the candidate has relevant experience, at least 1 or more years of Teller or Customer Service experience in the banking industry is preferred.

What skills are important for this role?

High attention to detail and flexibility in handling work demands are essential skills for this role.

Are there opportunities for career growth in this position?

Yes, the role allows for career growth within the department/division, providing exposure to different roles as you gain a deeper understanding of data quality and business cases.

What is the office location for this position?

The office location is at GT Capital Tower, Ayala Avenue, Makati City.

Is overtime work expected in this role?

Yes, candidates should be willing to learn and may need to extend their hours if required.

What is the main goal of the Centralized Processing Division?

The main goal is to improve efficiencies, standardize, and optimize processes, enhance customer experience, reduce risk, and strengthen control within client-facing businesses.

What type of work environment can I expect in this position?

You can expect a collaborative work environment where you will learn from business professionals and banking domain leaders who will guide your development as a leader in data processing.

Finance
Industry
10,001+
Employees
1962
Founded Year

Mission & Purpose

Metrobank is a prominent banking institution in the Philippines, offering a wide range of financial services including personal and business banking, loans, investment products, and wealth management. The bank focuses on providing accessible, customer-centric banking solutions through its extensive network of branches and digital platforms. Metrobank's ultimate mission is to be a trusted financial partner by delivering exceptional service and innovative products that meet the diverse needs of its customers. Their purpose is to support the financial well-being and growth of individuals and businesses, contributing to the economic development and prosperity of the communities they serve.

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