FAQs
What are the key skills required for the DC Manager position?
The key skills required include Inventory Management, Supply Chain Optimization, Team Leadership, Warehouse Operations, Logistics Coordination, Vendor Management, Process Improvement, and Risk Management.
What are the primary responsibilities of a DC Manager?
The primary responsibilities include ensuring smooth distribution center operations, defining and monitoring operational KPIs, achieving productivity targets, conducting inventory cycle counts, and managing 3PL performance.
How is customer satisfaction measured in this role?
Customer satisfaction is measured through accurate and timely delivery of products and services from the distribution center.
What types of teams does the DC Manager coordinate with?
The DC Manager coordinates with internal and external teams, as well as other DC Managers, to clear operational pending tasks and ensure smooth operations.
How is inventory management handled?
Inventory management involves clearing non-moving inventory, planning and executing inventory cycle counts, and maintaining inventory hygiene.
What compliance measures are in place for the distribution center?
The DC Manager ensures that all statutory compliance documents related to the distribution center are in place and monitored regularly.
What role does capacity planning play in this position?
Capacity planning involves planning capital expenditures (capex), warehouse layout, and new site planning to meet business projections and operational needs.
How is operational performance monitored and improved?
Operational performance is monitored through daily metrics, monthly reviews with section managers, and taking necessary actions to address any performance gaps.
What is the focus regarding transport operations?
The focus is on reviewing and monitoring transport operations services to ensure efficient and timely distribution.
Are there any training and development opportunities for team members?
Yes, monthly reviews are conducted to identify gaps among teams, and sufficient training is provided to enhance team performance.