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Delivery Partner Manager

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Amazon

28d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Business, Operations & Strategy
  • Korntal-Münchingen

AI generated summary

  • You need a degree, account management experience, fluency in German and English, MS Office skills, data analytics proficiency, logistics experience, and strong communication abilities.
  • You will support last-mile delivery partners in Germany, Netherlands, and Austria, conduct regular meetings, resolve issues, and analyze data for performance improvements.

Requirements

  • A degree
  • Relevant experience in account management in a fast-paced environment
  • Advanced proficiency in verbal and written German and English.
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  • Relevant experience in using data analytics to solve problems such as customer, partner or business performance issues
  • Experience in logistics, transportation, supply chain or distribution
  • Experience of communicating with a wide range of stakeholders, including your peers and leadership
  • A bachelor’s, master’s or advanced degree in business management, economics, law, engineering or supply chain and logistics

Responsibilities

  • Support last-mile delivery partners across Germany, Netherlands and Austria to meet compliance requirements and prepare routes
  • Hold regular meetings with partners
  • Resolve partner pain points
  • Use data to understand partner performance and support improvements

FAQs

What are the main responsibilities of a Delivery Partner Manager?

The main responsibilities include supporting last-mile delivery partners, holding regular meetings, resolving partner pain points, and using data to understand and improve partner performance.

Which regions will the Delivery Partner Manager be responsible for?

The Delivery Partner Manager will support delivery partners across Germany, the Netherlands, and Austria.

What qualifications are required for this position?

A degree and relevant experience in account management in a fast-paced environment, along with advanced proficiency in verbal and written German and English, are required.

Is experience in logistics or transportation preferred for this role?

Yes, experience in logistics, transportation, supply chain, or distribution is preferred, but not required to apply.

What tools and software should candidates be familiar with?

Candidates should have relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

How important is communication in this role?

Clear communication is crucial, as the role involves daily contact with delivery partners to ensure they have everything needed for timely deliveries.

What data-related skills are beneficial for this position?

Relevant experience in using data analytics to identify and solve problems related to customer, partner, or business performance issues is beneficial.

What is the work environment like for a Delivery Partner Manager?

The role is based on-site at one of the company locations, allowing for close involvement in the delivery process and visibility to guide logistics partners.

Does Amazon offer equal employment opportunities?

Yes, Amazon is an equal opportunities employer and values diversity in its workforce.

What kind of team culture does Amazon Logistics promote?

Amazon Logistics promotes a people-focused and supportive environment, particularly for those working unconventional hours, emphasizing operations and continuous improvement.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.