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Department Manager

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B&Q

Oct 29

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Liverpool

Requirements

  • Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us.
  • You’ve got plenty of customer service experience, along with a love of all things home improvement.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays.
  • And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

Responsibilities

  • We’re thinking more ambitiously about how our stores can offer our customers even more.
  • Creating a store within a store, you’ll get to think big too.
  • You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be.
  • You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more.
  • It’ll be your department to run.
  • But, because we’re so big on teamwork, you won’t tackle the challenge alone.

FAQs

What is the working schedule for the Department Manager position?

The Department Manager position requires 30 hours of work per week spread over 4 days.

What is the salary for the Department Manager role?

The salary for the Department Manager role is up to £23,500 per annum pro rata, plus bonuses.

Where is the Department Manager position located?

The Department Manager position is located at B&Q Liverpool Shopping Park.

What key responsibilities does the Department Manager have?

The Department Manager is responsible for creating a store within a store concept, setting high standards, maintaining customer service levels, spotting opportunities, and managing their department while working collaboratively with the team.

What experience is required for the Department Manager role?

Candidates should have plenty of customer service experience and a passion for home improvement, as well as the ability to motivate and engage a team.

Are there opportunities for learning and development in this role?

Yes, the Department Manager role includes opportunities to expand skills through new technology and ways of working.

What benefits are included with the Department Manager position?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and generous breaks.

Can I receive support during the application process?

Yes, you can reach out to recruitment@b-and-q.co.uk for any recruitment adjustments during the application or interview process.

Is teamwork important in this role?

Yes, teamwork is valued highly, and the Department Manager will work collaboratively with their colleagues to tackle challenges.

What are the store opening hours for this role?

The Department Manager must be flexible and available to cover store opening hours on a rota basis, which may include evenings, weekends, and bank holidays.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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