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Department Manager

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B&Q

4d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You should be positive, customer-focused, passionate about home improvement, adaptable to new tech, flexible with hours, and skilled at motivating and engaging your team.
  • You will drive your department’s success by innovating customer experiences, maintaining high service levels, leading your team, and collaborating to enhance store offerings.

Requirements

  • Positive, hands on, and eager to bring your own ideas to the table
  • You’ve got plenty of customer service experience
  • A love of all things home improvement
  • Happy to expand your skills by using new technology and learning new ways of working
  • Flexible – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays
  • Know how to keep a team motivated, engaged, and pulling together as one

Responsibilities

  • Key responsibilities
  • We’re thinking more ambitiously about how our stores can offer our customers even more.
  • Creating a store within a store, you’ll get to think big too.
  • You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be.
  • You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more.
  • It’ll be your department to run.
  • But, because we’re so big on teamwork, you won’t tackle the challenge alone.

FAQs

What is the working hours for the Department Manager position?

The position is full time/part time or job share with a total of 36.75 hours per week.

What is the salary for the Department Manager role?

The salary for the Department Manager role is up to £31,600, plus bonus, pension, and 6.6 weeks holiday.

Is the Department Manager position permanent?

Yes, the Department Manager position is permanent.

Where is the Department Manager position located?

The Department Manager position is located at B&Q Scarborough.

What types of experience are required for this role?

Customer service experience and a passion for home improvement are required for this role.

Is travel required for the Department Manager position?

Yes, there will be some flexibility and travel required during your time as a designate manager before being placed in a store within 50 miles of your residence.

What type of training will be provided?

Training will involve management training across various store formats over a period of 3-6 months.

Are there opportunities for progression within B&Q?

Yes, B&Q is committed to growing talent from within and values the experience of new leaders.

What benefits does B&Q offer to its employees?

B&Q offers a competitive salary, award-winning pension scheme, ShareSave options, employee assistance programs, shopping discounts, colleague wellbeing benefits, and generous breaks.

Is there support for diversity and inclusion at B&Q?

Yes, B&Q is committed to making the workplace more diverse and representative, where everyone can feel they belong and have equal opportunities.

B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors