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Department Manager

Oct 22

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Customer Relations
People, HR & Administration
Peterborough

Requirements

Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us.
You’ve got plenty of customer service experience, along with a love of all things home improvement.
You’ll be happy to expand your skills by using new technology and learning new ways of working.
You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays.
And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

Responsibilities

We’re thinking more ambitiously about how our stores can offer our customers even more.
Creating a store within a store, you’ll get to think big too.
You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be.
You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more.
It’ll be your department to run.
But, because we’re so big on teamwork, you won’t tackle the challenge alone.

FAQs

What are the working hours for the Department Manager position?

The role is for 36.75 hours per week, which can be full-time, part-time, or job share.

Is the Department Manager position permanent?

Yes, the position is permanent.

Where is the Department Manager position located?

The position is located at B&Q Peterborough.

What is the salary range for the Department Manager role?

The salary range is between £28,700 to £33,900 per annum.

Is there a bonus structure associated with this role?

Yes, there is a bonus structure with the potential to earn up to 20% OTE.

What kind of pension scheme is offered?

The company offers a pension scheme with up to 14% contributions.

What skills and experience are required for this position?

Candidates should have customer service experience, a passion for home improvement, and the ability to motivate and engage a team.

Are there any specific availability requirements for this role?

Yes, you must be flexible and able to cover store opening hours on a rota basis, including evenings, weekends, and bank holidays.

What benefits are offered to employees in this position?

Employees receive a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, an Employee Assistance Programme, shopping discounts, and more.

How does B&Q promote diversity and inclusion?

B&Q is committed to making the workplace more diverse and representative of the communities they serve, ensuring that everyone feels they belong and has equal opportunities.

Who can I contact for support during the application process?

You can contact recruitment@b-and-q.co.uk for any adjustments needed during the application or interview process.

B&Q

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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