FAQs
What is the role of a Department Manager Designate at B&Q?
The Department Manager Designate at B&Q is responsible for learning about the business through management training across various store formats. This role involves spending 3-6 months working in a cluster of stores, ultimately leading to a position running their own department or store.
What are the key responsibilities of a Department Manager Designate?
Key responsibilities include setting high standards for the store, generating new ideas to improve the customer experience, maintaining high levels of customer service, and leading a team to work collaboratively toward achieving departmental goals.
What skills and experience are required for this position?
The ideal candidate should have customer service experience, a passion for home improvement, and the ability to motivate and engage a team. They should also be flexible with store opening hours and willing to learn new technologies and working methods.
Is travel required for this role?
Yes, some flexibility and travel are required as you will be working across a cluster of stores in the Bristol area before being placed in a department or store within 50 miles of your home.
What benefits does B&Q offer to Department Manager Designates?
B&Q offers a competitive salary, access to an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, an Employee Assistance Programme, and various colleague wellbeing benefits. There are also generous breaks to support employee wellness.
How does B&Q support diversity and inclusion in the workplace?
B&Q is committed to creating a diverse and representative workforce and provides access to networks that support colleagues and allies, ensuring that everyone can feel they belong and have equal opportunities.
How can I get support during the application or interview process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments and assistance during the application or interview process.
What is the expected career progression for a Department Manager Designate?
The role is designed as a progressive step within B&Q, providing the necessary training and experience to eventually lead their own department or store, with opportunities for further growth and development within the company.