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Department Manager, Hardgoods, Deerfoot Meadows

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Sport Chek

Jul 26

  • Job
    Full-time
    Junior (1-2 years)
  • Calgary, +1
  • Quick Apply

AI generated summary

  • You should have strong leadership skills, retail experience, and the ability to manage inventory and staff effectively in a fast-paced environment. Customer focus and teamwork are essential.
  • You will oversee hardgoods operations, manage staff, drive sales, ensure inventory accuracy, maintain customer service excellence, and support team development to achieve store goals.

Requirements

  • - Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.
  • - Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
  • - Culture and brand ambassadors – you love the work and take pride in our brand.
  • - Minimum of 2 years in a retail environment, preferably at a supervisory level.
  • - A proven track record of business growth and exceptional customer service skills.
  • - Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

Responsibilities

  • - You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
  • - As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
  • - Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
  • - Build and manage a daily game and sales plan for the department.
  • - Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
  • - Communicate skills proven through effective huddles / meetings / coaching sessions.
  • - Develop and maintain a positive work environment for staff.

FAQs

What are the primary responsibilities of the Department Manager, Hardgoods at Deerfoot Meadows?

The primary responsibilities include leading and coaching a team, managing daily sales plans, developing relationships with customers, creating development plans for staff, maintaining a positive work environment, and demonstrating a strong understanding of sports and the active lifestyle.

What qualifications are required for this position?

A minimum of 2 years in a retail environment, preferably at a supervisory level, along with a proven track record of business growth and exceptional customer service skills is required. Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.

What kind of attitude is expected from the Department Manager in dealing with customers and employees?

A positive and engaged attitude is expected when interacting with both customers and employees, as the manager is responsible for coaching and developing their team.

How does the Department Manager support the development of their team?

The Department Manager supports team development by setting expectations, maintaining open lines of communication, providing continual coaching and constructive feedback, and offering ongoing support to improve performance.

Is prior experience in the sporting goods industry necessary for this role?

While not mandatory, a demonstrated interest in or involvement in the sports or sporting goods industry is considered an asset for this position.

What is the company's approach to diversity and inclusion?

The company is committed to fostering an environment of belonging where diversity, inclusion, and equity are essential. They encourage applications from equity-seeking groups and are dedicated to accommodating individuals during the application and interview processes.

What traits does the company look for in a successful Department Manager?

The company seeks an individual who is business-savvy with a customer-focused mindset, has a passion for people, and is dedicated to coaching, developing, and inspiring their team.

What type of environment does Sport Chek strive to create for its employees?

Sport Chek aims to create a positive work environment where employees are treated with dignity and respect, and where active engagement and collaboration are encouraged among team members.

How does the Department Manager contribute to the overall customer experience?

As an ambassador and leader, the Department Manager develops relationships with customers and mentors their team to ensure exceptional customer service and a positive shopping experience.

What ongoing support can employees expect in this role?

Employees can expect ongoing support through regular coaching sessions, effective meetings, and feedback, all aimed at building their skills and addressing performance gaps.

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Sport Chek

Find what moves you

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Find what moves you. At Sport Chek, we believe that sport is whatever moves you. It shouldn’t be bound by rulebooks or live within set lines and lanes. It’s not limited to what happens on the court, rink, field or track. Because it’s not just about what you’re doing, but how you’re feeling. Alive. Exhilarated. Renewed. Sport is more than its traditional definitions. It has the power to shape your style, your relationships, your mind, and ultimately, it’s part of who you are. Sport Chek is Canada’s health and wellness destination for looking well, feeling well, and performing well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals. As Canada’s leading health and wellness destination, Sport Chek understands better than anyone the role sports and activity play in the lives of Canadians. We want to inspire our customers to live an active lifestyle by making sports and activity more fun, approachable and inclusive. With over 190 stores across Canada, Sport Chek is the destination for FGL Sports, providing customers with both brand name and private brand products.