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Department Specialist - Bakery

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Marketing
  • Malvern

AI generated summary

  • You need experience with Pricing/POS systems, strong communication and math skills, proficiency in Word/Excel, attention to detail, and the ability to lead and organize a team.
  • You will assist with customer service, maintain records, respond to inquiries, collect data for reports, manage documents, analyze projects, train staff, and ensure work is completed accurately.

Requirements

  • Experience with Pricing/POS systems required
  • Strong written and verbal communication skills.
  • Excellent keyboarding skills
  • Math skills at a specific level (i.e. one step: addition, subtraction, multiplication, division or two step percent calculations or more advanced).
  • Excellent computer skill: word processing and/or spreadsheet
  • Be detail oriented, ability to organized, and strong analytical skills.
  • Possess ability to direct, organize, lead and control work group staff.

Responsibilities

  • Assist with total store Customer Service for the Division
  • Maintains complex records.
  • Responds to inquiries in area of responsibility.
  • Collects data/information for dept. use in special projects or reports.
  • Updates information and reports typically on the computer.
  • Checks information for accuracy.
  • Prepares and balances data.
  • Answers dept. phones as needed and routes to appropriate area.
  • Reviews information/data and makes decisions within very defined guidelines, parameters, and instruction.
  • Examines and prioritizes documents to determine work to be completed or best course of action.
  • Collects information for specific department reports.
  • Creates and maintains complex reports.
  • Sorts, files and maintains invoices, receipts, contracts, or other special department documents.
  • Compiles minor statistical data
  • Makes and checks routine one and two step math calculations.
  • Completes keyboarding projects such preparing correspondence and mailings.
  • Checks own work for accuracy.
  • Coordinates special programs and/or events
  • Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction.
  • Maintains complex records and files, and search and investigate information found in files.
  • Compiles information and data from various sources for specific departmental reports, and creates reports, graphs and data comparisons.
  • Posts records and process departmental documents requiring specific knowledge of functional area.
  • Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms.
  • Responds to inquiries that require specialized knowledge of the function to respond.
  • Analyzes and develops major projects and carries projects through to completion.
  • Research and interpret a variety of levels of information.
  • Maintains unit documents such as ledgers, financial records, service information, etc.
  • Coordinates and implements approved changes in policies and procedures affecting unit.
  • Provides advice and assistance to other employees in unit and acts as liaison to other units.
  • Monitors daily work of a group of lower level specialist and make adjustments in division of work to ensure timely accurate completion of work.
  • Trains new employees on job tasks.
  • Acts as a resource to staff in work group.
  • Provides input to management on performance reviews of staff in work group.
  • May participate in interviews and provide input to management during selection process of new members to work group.

FAQs

What is the main purpose of the Department Specialist position in the Bakery Department?

The main purpose of the Department Specialist position is to complete a variety of specialized duties that support the functional operations of the Bakery Department, requiring knowledge and skills that go beyond general office work.

What are the key responsibilities of the Department Specialist?

Key responsibilities include assisting with customer service, maintaining complex records, responding to inquiries, collecting data for reports, preparing and balancing data, reviewing information for accuracy, coordinating special programs or events, and training new employees.

What qualifications are required for this position?

Required qualifications include experience with Pricing/POS systems, strong written and verbal communication skills, excellent keyboarding and math skills, proficiency in word processing and spreadsheet programs, and the ability to direct and organize a work group.

Is experience in the Bakery industry necessary for this role?

While specific experience in the Bakery industry is not explicitly stated as a requirement, knowledge and specialized skills relevant to the department would be beneficial.

How does the company approach diversity and inclusion?

The company fosters an inclusive working environment where the different strengths and perspectives of each employee are recognized and valued, leading to better teamwork and mutual understanding.

What kind of training does the position involve?

The Department Specialist is responsible for training new employees on job tasks and providing advice and assistance to other staff members in the unit.

Are there any specific skills or attributes that the company values for this role?

The company values detail orientation, organizational skills, strong analytical skills, and the ability to lead and control a work group.

What is the company's policy on drug testing?

The company supports a drug-free workplace, and all applicants offered a position are required to pass a pre-employment drug test before being hired.

Can this position be performed remotely?

The job description does not specify remote work options, and it is advisable to inquire directly with the employer regarding their remote work policy.

Does the company provide equal employment opportunities?

Yes, the company is an Equal Opportunity Employer and provides employment conditions without regard to legally protected statuses.

Retail & Consumer Goods
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia, 22 distribution centers and 19 manufacturing plants. Our 290,000 associates have a passion for bringing people together around the joys of food and inspiring well-being. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.