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Desktop Imaging Engineer- SCCM

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Cognizant

11d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Windsor
  • 18d left

AI generated summary

  • You must have extensive SCCM and Intune experience, Windows expertise, OS imaging skills with MS MDT, strong problem-solving abilities, and a commitment to security and compliance.
  • You will manage desktop infrastructure with SCCM, oversee device compliance with Intune, troubleshoot Windows OS, implement OS imaging, and provide user training while ensuring security and performance.

Requirements

  • Must have extensive experience with SCCM for desktop management.
  • Must have strong expertise in Intune for device management.
  • Must be proficient in Windows operating systems and troubleshooting.
  • Must have experience with OS imaging using MS MDT.
  • Nice to have experience in the Life and Annuities Insurance domain.
  • Must have excellent problem-solving and analytical skills.
  • Must have strong communication and collaboration skills.
  • Must be able to work independently and as part of a team.
  • Must have a proactive approach to identifying and resolving issues.
  • Must be detail-oriented and able to manage multiple tasks simultaneously.
  • Must have a strong commitment to maintaining security and compliance.
  • Must be willing to stay current with industry trends and best practices.
  • Must have a passion for providing excellent support and service to end-users.

Responsibilities

  • Manage and maintain the company's desktop infrastructure using SCCM to ensure optimal performance and security.
  • Oversee device management through Intune ensuring all devices are compliant with company policies and standards.
  • Provide support and troubleshooting for Windows operating systems to maintain a stable and secure environment.
  • Implement and manage OS imaging using MS MDT to streamline the deployment of new systems.
  • Collaborate with cross-functional teams to ensure seamless integration of desktop and device management solutions.
  • Develop and maintain documentation for all desktop and device management processes and procedures.
  • Monitor and analyze system performance to identify and resolve issues proactively.
  • Ensure all systems are up-to-date with the latest patches and updates to maintain security and compliance.
  • Assist in the development and implementation of disaster recovery plans for desktop and device management.
  • Provide training and support to end-users to ensure they can effectively use the company's desktop and device management solutions.
  • Stay current with industry trends and best practices to continuously improve the company's desktop and device management capabilities.
  • Work closely with the IT team to support other infrastructure projects as needed.
  • Contribute to the company's overall mission by ensuring a reliable and secure desktop and device management environment.

FAQs

Is this position remote or on-site?

This position is on-site/hybrid in Windsor, Connecticut.

Will the company provide visa sponsorship for this role?

No, the role is not able to offer visa transfer or sponsorship now or in the future.

What is the experience level required for the Desktop Imaging Engineer position?

The ideal candidate should have 6 to 8 years of experience in Desktop Management, Device Management, and OS Imaging.

Which technologies and tools should candidates be proficient in?

Candidates must have extensive experience with SCCM, strong expertise in Intune, and proficiency in Windows operating systems and MS MDT for OS imaging.

Is experience in the insurance industry preferred for this role?

Yes, experience in the Life and Annuities Insurance domain is a preference for candidates.

What kind of certifications are required for this position?

Candidates must have the Microsoft Certified: Modern Desktop Administrator Associate and Microsoft Certified: Security Compliance and Identity Fundamentals certifications.

What are the working hours for this role?

This is a hybrid role that requires day shifts.

Are there any travel requirements for this position?

No, there is no travel required for this role.

What benefits does Cognizant offer for this position?

Cognizant offers medical/dental/vision/life insurance, paid holidays plus paid time off, a 401(k) plan, long-term/short-term disability, paid parental leave, and an employee stock purchase plan.

What is the salary range for this position?

The annual salary for this position is between $49,001 - $107,000 depending on experience and qualifications.

Until when can applications be submitted for this role?

Applications will be accepted until 04/04/2025.

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Cognizant

Consulting
Industry
10,001+
Employees

Mission & Purpose

Cognizant is a multinational technology company that provides a wide range of IT services and solutions to organisations worldwide. Their primary focus is on helping businesses transform and thrive in the digital age. Cognizant's mission and purpose are centred around delivering innovative and cutting-edge technology solutions that drive client success. They offer services such as digital strategy, consulting, technology implementation, and IT outsourcing, enabling companies to adapt to evolving market dynamics, enhance operational efficiency, and deliver exceptional customer experiences. Cognizant's ultimate goal is to empower their clients with the tools, insights, and capabilities needed to navigate complex technological landscapes and achieve their business objectives in an increasingly digital world.