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Requirements

  • - Previous administration experience
  • - Exceptional communication, organisation, and prioritisation skills
  • - Confidence in Excel, Word, and general computer skills
  • - Ability to exercise diplomacy and possess a good telephone manner
  • - Ability to establish good working multidisciplinary links to provide an optimum service
  • - Maintenance of absolute confidentiality regarding all matters relating to the service, including but not limited to patient information

Responsibilities

  • The post-holder will support the wider dietetic department to provide a high quality effective and efficient administration service.
  • The post-holder will ensure that the dietetic discharge and administrative systems are up to date support the department by ensuring they can deliver high quality care.
  • To support the department with enteral feed discharges politely and efficiently with any queries or requests that are received, answering requests where appropriate and liaising with other staff when necessary.
  • To demonstrate good communication and interpersonal skills including the ability to exercise diplomacy and a good telephone manner.
  • To pass on calls and enquiries to relevant team members ensuring urgent messages are prioritised.
  • To establish good working multidisciplinary links to provide an optimum service.
  • To maintain absolute confidentiality regarding all matters relating to the service, including but not limited to patient information.

FAQs

What is the primary role of the Dietetic Support Assistant at Great Ormond Street Hospital?

The primary role of the Dietetic Support Assistant is to coordinate patients discharged on nutritional support, which involves organizing patient training, liaising with local community trusts and enteral feed companies, and ensuring a smooth transition for patients back home.

What qualifications or experience are preferred for this position?

The ideal candidate should have previous administration experience and strong communication, organization, and prioritisation skills. Proficiency in Excel, Word, and general computer skills is also required.

Who will the successful candidate work with in the department?

The successful candidate will be supported by a large department of Dietitians and Dietetic Assistants at Great Ormond Street Hospital.

What specific administrative tasks will the Dietetic Support Assistant be responsible for?

The Dietetic Support Assistant will maintain up-to-date dietetic discharge and administrative systems, handle queries related to enteral feed discharges, and ensure effective communication within the team.

How important is confidentiality in this role?

Maintaining absolute confidentiality regarding all matters related to the service and patient information is crucial for this position.

How does Great Ormond Street Hospital promote diversity and inclusion in their recruitment?

GOSH is committed to recruiting based on ability and merit, ensuring a fair and open process. They particularly welcome applications from diverse communities and have policies to treat all applicants and employees fairly and consistently.

Who can I contact for more information about the Dietetic Support Assistant position?

For further information, you can contact Lucy Jackman, Specialist Paediatric Dietitian, via email at lucy.jackman@gosh.nhs.uk.

Are there any staff networks available for employees at Great Ormond Street Hospital?

Yes, GOSH has active staff networks, including those for BAME, LGBT+, Disability and Long-Term Health Conditions, and Women's issues. These networks are employee-led and foster an inclusive work environment.

What skills are emphasized as important for the Dietetic Support Assistant role?

Exceptional communication and interpersonal skills, the ability to exercise diplomacy, good telephone manner, and proficiency in prioritization and organization are emphasized as important for this role.

The official page for Great Ormond Street Hospital for Children NHS Foundation Trust. Explore your potential with us!

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is a national centre of excellence in the provision of specialist children's health care, currently delivering the widest range of specialist care of any children's hospital in the UK. It aspires to offer outcomes for children in the top five in the world. The largest centre in the UK for children with heart or brain problems, and, with UCLH it is the largest centre in Europe for children with cancer. It is the only specialist Biomedical Research Centre for paediatrics, it works in partnership with the UCL Institute of Child Health (ICH), part of University College London, and together they form the largest paediatric research and teaching centre in the UK, and one of the largest in the world. The hospital at Great Ormond Street is the only exclusively specialist children's hospital in the UK. It does not have an Accident and Emergency department and largely only accepts specialist referrals from other hospitals and community services. The population of children served by the hospital is characterised by those with multiple disabilities and/or health problems and rare and congenital (present at birth) conditions.

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