FAQs
What is the primary responsibility of the Digital Content Associate?
The primary responsibility is to perform various tasks related to content quality for the video catalog, including checking and fixing metadata, images, subtitles, audio, and video assets to ensure a seamless viewing experience for Prime Video sports customers.
What qualifications are required for this position?
A bachelor's degree is required, along with fluency in English and experience with Microsoft Office products and applications.
What skills are necessary for this role?
Necessary skills include analytical abilities to identify issues in video content, proficiency in MS Office (especially Excel at an advanced level), and the ability to communicate effectively with internal and external stakeholders.
Will I receive training for this role?
Yes, you will receive training on standard operating procedures and the tools and resources necessary for the position.
What kind of issues will I be analyzing in this role?
You will be analyzing issues related to metadata, images, subtitles, audio, and video assets that may affect the quality of the video content.
How should I address any issues that arise during my work?
You should proactively raise issues or alarms to your manager or stakeholders if they could impact core deliverables or operations.
What are the key performance expectations for this job?
Key performance expectations include adhering to service level agreements, meeting or exceeding productivity targets, and maintaining quality standards.
Is previous experience in video content management necessary?
While previous experience in video content management is beneficial, it is not specified as a strict requirement for this role.
How should I view productivity targets?
Productivity targets should be seen as benchmarks for your performance, and meeting them is essential for your success in this position.
Are there opportunities for advancement within this role?
Yes, there may be opportunities for advancement within the team or department based on your performance and the availability of higher-level positions.