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Digital Content Designer

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Research & Development
    Design
  • Aberdeen, +1

Requirements

  • Hold a graduate level qualification, professional certification or equivalent experience in a communications, content design or information and knowledge management discipline.
  • Have experience of designing and delivering usable and accessible digital content including information architecture, online transactions, digital marketing campaigns and of using content management systems.
  • Be able to communicate effectively formally and informally in writing and in person by listening to and understanding the views of customers, partners and stakeholders and conveying complex or difficult messages clearly and concisely and in an appropriate way for the audience.
  • Demonstrate excellent personal organisational skills including effective work planning and delivery and compliance with all required organisational processes such as financial procedures.
  • Maintain the ability to work and contribute effectively as part of a team and to focus on the delivery of high quality services to the team’s customers, be they internal or external.

Responsibilities

  • Champion the innovative use of websites and apps, digital media, digital marketing campaigns and online transactions, to improve internal and external engagement, supporting the organisation to embrace the benefits of an effective digital presence. Working closely with the Stakeholder Engagement and User Research function.
  • Work closely with the Senior Digital Content Designers and Digital Content Editorial Lead to develop and deliver high quality content assets, working collaboratively within project teams, or as an individual, effectively delivering smaller scale projects.
  • Provide professional advice to colleagues across the organisation on matters of digital content, project delivery and budget management. This will include negotiation and influence to change perceptions and expectations of staff at all levels of the ‘best way’ to deliver digital content activities and ensure effective organisational presence.
  • Work collaboratively across directorates to ensure a creative and innovative approach to using digital channels are effectively marketed to key internal and external stakeholders.
  • Deliver training and presentations on digital content to a range of staff at varying levels of seniority.

FAQs

What is the job title for this position?

The job title for this position is Digital Content Designer.

What is the duration of the contract for this role?

This role is temporary until September 2026.

Where is the Digital Content Designer expected to work?

The Digital Content Designer can work from any NHS 24 regional centre, but must be within commuting distance and able to travel to other regional centres when required.

What are the key responsibilities of the Digital Content Designer?

Key responsibilities include championing the use of digital media, developing high-quality content assets, providing professional advice on digital content, collaborating across directorates, and delivering training and presentations on digital content.

What qualifications are required for this position?

Candidates should hold a graduate-level qualification, professional certification, or equivalent experience in a communications, content design, or information and knowledge management discipline.

What skills are necessary for the successful applicant?

The successful applicant should have experience in designing usable and accessible digital content, effective communication skills, excellent personal organizational skills, and the ability to work collaboratively as part of a team.

What is the salary range for this position?

The salary range for this position is £31,892 to £39,735 per annum (pro rata if applicable).

What benefits does NHS 24 offer?

Benefits include 35 days annual leave (rising to 41), development opportunities, enhanced pay for public holidays, enrolment in the Scottish Public Pensions Agency pension scheme, NHS discounts, and an Employee Assistance Programme.

Is there a focus on diversity and inclusion within NHS 24?

Yes, NHS 24 promotes inclusion, celebrates differences, and encourages everyone to be themselves at work. They are also committed to advancing equality and have an Anti-Racism Action Plan in place.

Does NHS 24 support applicants with disabilities?

Yes, NHS 24 is a committed participant in the Disability Confident Leader Scheme and guarantees to interview all disabled applicants who meet the minimum essential criteria for vacancies.

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.

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