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Digital Sales Representative

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Fedex

28d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Memphis

AI generated summary

  • You need a bachelor's degree or 4 years of B2B sales experience, 2 years at the company, and proficiency in MS Suite, CRM, and video conferencing. Overnight travel required.
  • You will identify and engage potential customers, analyze their needs, maintain existing accounts, collaborate with internal teams, and ensure optimal use of services. Adaptability and initiative are key.

Requirements

  • Bachelor's degree/equivalent or four (4) years of business-to-business sales experience or two (2) years of the Company's business-to-business sales experience required.
  • Ability to travel overnight as required.
  • Moderate travel required.
  • Successfully leveraging technology (MS Suite, CRM, video conferencing) to maximize the impact of communication and to effectively research and engage aligned accounts.

Responsibilities

  • Develops new business and grows revenue by identifying potential new customers, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions.
  • Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
  • Coordinates and collaborates with internal teams, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience.
  • Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
  • Takes initiative to lead internal teams and demonstrates organization, discipline, and adaptability.
  • Performs other duties as assigned.

FAQs

What is the role of a Digital Sales Representative?

A Digital Sales Representative is responsible for developing business through outbound calls to potential shipping clients, engaging with business owners and decision makers, and acquiring volume from new customers through qualifying and analyzing their needs.

What type of businesses will I be contacting?

You will be contacting small and medium-sized businesses that are current potential shipping clients or account holders.

What kind of training will I receive in this role?

You will receive sales education, training, and ongoing coaching and support to equip you for success in your role.

Is travel required for this position?

Yes, moderate travel is required, including the potential for overnight travel as needed.

What qualifications are needed for this role?

A Bachelor's degree or equivalent, four (4) years of business-to-business sales experience, or two (2) years of the Company's business-to-business sales experience is required.

What are the preferred qualifications for this position?

Preferred qualifications include successfully leveraging technology such as MS Suite, CRM, and video conferencing to effectively research and engage aligned accounts.

What can I expect in terms of work schedule?

The position is hybrid, with in-office work required from Monday to Thursday and remote work on Fridays.

What is the company’s policy on equal employment opportunity?

The company considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are reasonable accommodations available during the application process?

Yes, reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

Is there an E-Verify program participation requirement?

Yes, Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program for U.S. applicants and employees.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.