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Dining Room Supervisor

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Cogir Senior Living Canada

Oct 10

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Ajax

Requirements

  • Graduate of recognized course in Food & Beverage/Hospitality
  • Completion of courses in service management, guest relations, service excellence, human resources or equivalent
  • Completion of Safe Serve (Ontario) or equivalent
  • Minimum of three years experience in hotel or restaurant fine dining service
  • Ability to manage staff and resources
  • Excellent human relations skills to handle diverse interactions with Residents, families and staff
  • Good written and oral communication skills in English
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

Responsibilities

  • Directs and supervises the activities of the dining room to provide a high level of service;
  • Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles outlined in "The Main Course' and corporate standards, and makes changes as required to ensure the consistency in quality of service;
  • Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences;
  • Provides job analysis and role functions for all dietary personnel within their scope of practices;
  • Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met;
  • Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services;
  • Work in a position of trust with vulnerable adults (residents);
  • Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity;
  • Complete other duties as assigned.

FAQs

What are the primary responsibilities of the Dining Room Supervisor?

The primary responsibilities include directing and supervising dining room activities, ensuring high service standards, managing staff performance, recruiting and orienting wait staff, and addressing personnel issues.

What qualifications are required for the Dining Room Supervisor position?

The position requires a graduate of a recognized course in Food & Beverage/Hospitality, completion of service management courses, Safe Serve certification, and a minimum of three years of experience in fine dining service.

Is experience in a specific type of service necessary?

Yes, a minimum of three years of experience in hotel or restaurant fine dining service is required.

Are training and orientation provided for new staff?

Yes, the Dining Room Supervisor is responsible for recruiting, orienting, and training the dining room wait staff.

What skills are necessary for success in this role?

Strong management abilities, excellent human relations skills, and good written and oral communication skills in English are essential for this position.

Is a background check necessary for this job?

Yes, candidates must provide a complete and current Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one.

Does the organization promote a certain philosophy or values?

Yes, the organization upholds values related to ethics, morality, and integrity, and expects staff to promote these principles.

What is the working environment like for this position?

The position involves working in a dining environment while supervising, coaching, and evaluating staff performance to ensure high service quality for residents.

Are there any specific training courses mentioned that candidates should complete?

Candidates should complete courses in service management, guest relations, service excellence, and human resources, or have equivalent experience.

Is there an accommodation policy for candidates during the hiring process?

Yes, Cogir is committed to providing and arranging accommodations for candidates upon request to ensure inclusive employment practices.

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Cogir Senior Living Canada

Making an Impact with Real Estate

Real Estate
Industry
10,001+
Employees
1995
Founded Year

Mission & Purpose

Cogir Senior Living operates senior living communities across Canada, offering a range of services including independent living, assisted living, and memory care. Their ultimate mission is to provide high-quality, safe, and comfortable living environments where seniors can thrive physically, emotionally, and socially. The purpose of Cogir Senior Living is to enhance the quality of life for seniors by delivering personalised care, fostering a sense of community, and supporting their independence and dignity. They aim to create vibrant communities where residents can enjoy a fulfilling and active lifestyle, supported by compassionate and professional staff.

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