Dior Ambassador - Edinburgh

Christian Dior Couture

3mo ago

Applications are closed

Job
Full-time
Entry Level
Hospitality & Retail
Edinburgh

Requirements

In order to be successful in this role, you will be:
Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.

Responsibilities

Sales:
To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients
To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
To be aware of and achieve or exceed sales targets, as set by your line manager
To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
KPI - To achieve set sales targets
Service:
To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
To initiate contact with clients and welcome them both on counter and through traffic stopping
To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
To educate clients on Parfums Christian Dior products and the brand
KPI - to achieve target for Mystery Shopping
General:
To participate in merchandise management and ensure that it is in line with Corporate guidelines
To monitor stock levels, report any issues and ensure that there are sufficient levels
To adhere to all company procedures and policies, as outlined in the employee handbook
To update ipos tool with client data including all sales and client profile
To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

FAQs

What are the main responsibilities of a Dior Ambassador in Edinburgh?

The main responsibilities include driving beauty sales, achieving sales targets, promoting the brand, and providing a personalised luxury service to customers.

How important is brand representation in this role?

Brand representation is crucial in this role as you will be a brand ambassador for Parfums Christian Dior, showcasing the brand's values and image at all times.

What type of attitude should a Dior Ambassador demonstrate?

A Dior Ambassador should demonstrate an attitude that befits Parfums Christian Dior at all times, showing passion for the brand and providing exceptional customer service.

What skills are necessary to succeed as a Dior Ambassador in Edinburgh?

Skills necessary for success in this role include sales skills, customer service skills, passion for the brand, and the ability to provide a luxury experience to customers.

What is the goal of achieving sales targets as a Dior Ambassador?

The goal of achieving sales targets is to drive beauty sales for the brand while ensuring customers receive a personalised luxury service, ultimately promoting the brand in a positive light.

Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts

Industry

5001-10,000

Employees

1947

Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.