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Direct Sales Consultant

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Bupa

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need a sales background, knowledge of legal frameworks, experience in high-value contract negotiation, strong communication skills, and preferably a European language.
  • You will take inbound calls, ensure excellent customer experience, introduce tailored products, maintain accurate databases, stay updated on product knowledge, and use sales skills to assess member needs.

Requirements

  • Sales background, or relevant transferable skills and knowledge
  • Experience of legal and regulatory frameworks
  • Experience in negotiating and managing high value contracts
  • The ability to influence and explain complex information in a simple manner
  • Excellent interpersonal, communication and influencing skills
  • Ability to speak European language (Spanish, Italian, French or Greek) would be beneficial

Responsibilities

  • Take inbound calls from our members in a fast-paced environment
  • Ensure each customer has a great experience whether it's the first call of the day or the last
  • Introducing our tailored products and services to suit the needs of our customers
  • Accurately maintain our customer database, ensuring all conversations are documented and actions are recorded
  • Ensure product and service knowledge is always current and up to date to correctly educate intermediaries and consultatively sell products
  • Use sales and negotiation skills to correctly assess the members' needs

FAQs

What is the job title for this position?

The job title is Direct Sales Consultant.

Where is this position located?

The position is located in Dublin with hybrid working options available.

Is this a permanent or temporary position?

This is a permanent position.

What are the working hours for this role?

The working hours are full time at 37.5 hours per week.

What is the main purpose of the Direct Sales Consultant role?

The main purpose is to drive sales of Bupa Global's Private Medical Insurance plans from inbound calls and to solve complex queries while ensuring excellent communication with brokers and customers.

What qualifications or experience are needed for this role?

A sales background or relevant transferable skills, experience with legal and regulatory frameworks, experience in negotiating and managing high-value contracts, and excellent interpersonal and communication skills are needed.

Are there language skills that would be beneficial for this role?

Yes, the ability to speak a European language such as Spanish, Italian, French, or Greek would be beneficial.

What types of benefits does Bupa offer for this role?

Bupa offers benefits including free flu jabs, a referral program, additional leave, private dental insurance, paid volunteer time, a cycle to work scheme, health & wellbeing programs, gym membership, private medical insurance, a company pension, and financial planning services.

Does Bupa promote diversity and inclusion in its hiring process?

Yes, Bupa encourages applications from people with diverse backgrounds and experiences and promotes an inclusive workplace.

What support is offered for disabled applicants?

Bupa is a Level 2 Disability Confident Employer and aims to offer an interview to every disabled applicant who meets the minimum criteria for the role, providing reasonable adjustments as needed.

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.