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Director, Communications

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Mastercard

Oct 18

  • Job
    Full-time
    Senior Level
  • Government & Politics
    Marketing
  • Johannesburg
  • Quick Apply

AI generated summary

  • You need a proven communications leader with 6+ years in corporate communications, strong writing skills, corporate affairs experience, teamwork, and understanding of Africa's socio-political landscape.
  • You will manage communications strategy, oversee PR agencies, engage employees, plan events, lead social media efforts, and support senior management in driving Africa's narrative.

Requirements

  • The ideal candidate will have a distinguished track record as a high achieving communications executive with a demonstrated capacity to build and execute communications programs that support business growth within a dynamic and changing corporation.
  • Excellent writing skills in English
  • A recognized influencer who has successfully advanced a company's growth proposition with special depth in the areas of external and internal communications
  • Corporate Affairs experience as it relates to delivering the company's message and implementing events and programs for non media audiences at international, national and local levels.
  • Team player who will work well with senior business and functional leaders of MasterCard SA and SSA
  • Keen understanding of the African scene beyond just media and into culture, economy, socio politics and development agenda
  • Educated to degree level, with a minimum of 6 years experience in corporate communications or primarily in company communications, with other experience that may derive from positions with a national or international public association or public relations agency.

Responsibilities

  • Lead responsibility to tell the MA Africa story at a global level, internally and externally.
  • Lead MasterCard's communications strategy and media presence across Africa. Work with the MEA Comms VP, senior management, country mangers and business unit leads to devise and implement successful communications programs at local and pan African levels, allocate resources and direct execution.
  • Manage our PR Agencies in Africa including day to day management, development of strategy, overseeing contracts and budgets, continuously scope for better vendors, etc.
  • Direct a strategic and interactive employee communications and engagement program in close partnership with MEA Internal Comms and SA/SSA HR to make sure all Africa employees understand and subscribe to the MEA business strategy, and their voices are heard at the leadership level.
  • Utilize all existing MasterCard MEA and Global internal communications channels, and devise where appropriate new ones, to make sure the Africa division story is well told within MasterCard.
  • Plan and execute colleague events and get togethers like annual party, iftar, team offsites, colleague volunteering events, etc.
  • Manage major SA and SSA events especially the ones that are attended by the Regional Vice President or by senior visiting executives like board meetings, MasterCard Africa Forum, World Economic Forum, African Banker Awards, etc.
  • Work with Marketing to put in place a solid social media communications platform to ensure optimized share of voice for MasterCard in social networks across Africa and effective 2-way communication therein.
  • Support the MEA Comms VP to ensure structures, personnel (internal and agency), resources, work flow, and communications processes are in place to deliver a solid pan-African strategic plan against the SA/SSA business objectives and the MEA Comms strategy.

FAQs

What is the primary responsibility of the Director, Communications position?

The primary responsibility is to lead MasterCard's communications strategy and media presence across Africa, supporting external and internal communications, CSR, and event management.

Where is the Director, Communications position based?

The position is based in Johannesburg, South Africa.

Who does the Director, Communications report to?

The Director, Communications reports to the Communications Vice President, Middle East & Africa.

What kind of experience is required for this role?

The ideal candidate should have at least 6 years of experience in corporate communications, with a track record of building and executing communications programs that support business growth.

What skills are important for the Director, Communications position?

Important skills include excellent writing abilities in English, strong interpersonal skills to work with senior business leaders, and a keen understanding of the African socio-political and cultural landscape.

Is experience with PR agencies required for this role?

Yes, the candidate should have experience managing PR agencies, including day-to-day management, strategy development, and budget oversight.

Will the Director, Communications be involved in employee engagement initiatives?

Yes, the Director will direct strategic employee communications and engagement programs in partnership with HR to ensure that employees understand the MEA business strategy.

What kind of events will the Director, Communications manage?

The director will manage major events in South Africa and Sub-Sahara Africa, including those attended by senior executives and significant gatherings like the MasterCard Africa Forum.

Is knowledge of social media important for this position?

Yes, the candidate must work with Marketing to establish a strong social media communications platform for effective two-way communication across Africa.

What is the expected corporate security responsibility for employees at Mastercard?

All employees must abide by Mastercard’s security policies, ensure the confidentiality of information accessed, report any suspected breaches, and complete mandatory security training.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

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