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Director, Founder's Office

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Zapp

25d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Business, Operations & Strategy
  • London

AI generated summary

  • You need 7+ years in strategy or growth roles, strong leadership skills, business acumen, excellent communication, and emotional intelligence to excel in ambiguity and drive change.
  • You will drive strategic initiatives, collaborate with senior leaders, manage high-stakes projects, enhance operational efficiency, engage with stakeholders, and support the Founder on special projects.

Requirements

  • 7+ years of experience in strategy, consulting, investment banking, VC/PE, or senior roles within high-growth start-ups or scale-ups.
  • Proven ability to lead cross-functional teams and influence C-level stakeholders.
  • Strong business acumen with a deep understanding of scaling operations, strategy formulation, and change management.
  • Exceptional communication and executive presence, with the ability to simplify complexity and drive consensus.
  • A proactive, outcome-oriented leader who thrives in ambiguity and navigates change with resilience.
  • High emotional intelligence, integrity, and sound judgment.

Responsibilities

  • Strategic Leadership & Execution: Translate the Founder’s vision into enterprise-wide strategic initiatives. Lead the planning and implementation of key company priorities, ensuring alignment, execution, and measurable outcomes.
  • Executive Collaboration & Influence: Partner directly with senior leaders across departments (Product, Operations, Marketing, Finance, Commercial) to drive cross-functional alignment, resolve roadblocks, and influence organisational direction.
  • Project Portfolio Management: Own and oversee a portfolio of high-stakes initiatives from concept to delivery. Provide executive-level reporting, risk mitigation strategies, and post-mortem analysis to ensure continuous improvement.
  • Operational Effectiveness: Identify and address structural inefficiencies and systemic issues. Lead efforts to scale operations through process optimisation, data-led decision-making, and organisational design enhancements.
  • Investor, Board & Stakeholder Engagement: Craft and manage compelling, data-backed materials for board meetings, investor updates, and strategic leadership reviews. Act as a liaison between the Founder and external stakeholders where required.
  • Special Projects & Founder Enablement: Act as a thought partner and operational enabler to the Founder. Step into a leadership role on ad-hoc initiatives that are critical to business growth or transformation.

FAQs

Is this position remote or on-site?

This position is on-site, full-time in Vauxhall, London.

What is the main responsibility of the Director, Founder's Office?

The main responsibility is to serve as a strategic partner to the Founder and Executive Leadership Team, driving critical business initiatives and ensuring effective execution of high-impact priorities.

What qualifications are required for this role?

Candidates should have 7+ years of experience in strategy, consulting, investment banking, VC/PE, or senior roles within high-growth start-ups or scale-ups.

What core competencies are essential for success in this role?

Essential competencies include strong business acumen, exceptional communication skills, the ability to lead cross-functional teams, and high emotional intelligence.

Will I be collaborating with other departments?

Yes, you will partner directly with senior leaders across various departments such as Product, Operations, Marketing, Finance, and Commercial to drive cross-functional alignment.

Is there a focus on project management in this role?

Yes, you will own and oversee a portfolio of high-stakes initiatives, managing them from concept to delivery.

Does this role involve interaction with external stakeholders?

Yes, the role includes engaging with investors, the board, and other external stakeholders, acting as a liaison for the Founder when required.

Will I be required to present data-backed materials?

Yes, you will craft and manage compelling, data-backed materials for board meetings, investor updates, and strategic leadership reviews.

What kind of work environment can I expect in this role?

You can expect a dynamic and fast-paced work environment, focusing on scaling operations and driving change within the organization.

Are there opportunities for special projects in this position?

Yes, you will lead ad-hoc initiatives that are critical to business growth or transformation.

Transforming convenience retail

Retail & Consumer Goods
Industry
501-1000
Employees
2020
Founded Year

Mission & Purpose

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the worlds leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.