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Director – HCM HR Delivery Lead (Hybrid)

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Chicago

AI generated summary

  • You need 10+ years in HCM tech projects, strong leadership, interpersonal skills, problem-solving abilities, HR process knowledge, and excellent communication for successful delivery and risk management.
  • You will oversee HCM implementation, drive program progress, ensure solution quality, facilitate workshops, conduct fit/gap analyses, and lead testing efforts for a successful go-live.

Requirements

  • 10+ years of related experience
  • Proven experience as a lead on HCM technology implementations, managing complex, cross-functional projects
  • Strong leadership skills with the ability to drive teams toward successful delivery while managing competing priorities
  • Exceptional interpersonal skills for building and managing relationships with senior leaders, project teams, and external vendors
  • Demonstrated ability to identify, assess, and mitigate project risks, with a focus on resolving issues quickly and effectively
  • Strong understanding of HR processes, data flows, and system requirements in large, complex organizations
  • Excellent problem-solving and decision-making abilities to navigate ambiguity and achieve project goals
  • Outstanding communication and facilitation skills, particularly for leading workshops and collaborative sessions

Responsibilities

  • The Director – HCM HR Delivery Lead will play a critical role in ensuring the successful execution of a complex, multi-year Human Capital Management Cloud implementation for United Airlines.
  • Collaborating closely with the Technical Lead, Payroll Lead, and Transformation Lead, this individual will drive the overall Human Resources program to deliver a high-quality solution that meets organizational needs and achieves program milestones.
  • Program Oversight: Ensure the program progresses according to established timelines, scope, and quality standards, proactively identifying and mitigating risks or delays.
  • Solution Delivery: Oversee the design, configuration, testing, and deployment of HCM modules specific to HR functions, ensuring alignment with business requirements and program goals.
  • Leadership & Collaboration: Co-lead and facilitate workshops with vendor and partner configuration teams to drive design discussions and decisions. Serve as a key liaison between business stakeholders, implementation partners, and technical teams.
  • Design and Gap Validation: Conduct fit/gap analyses to assess business requirements against HCM product capabilities, validate configuration designs, and explore resolution options for any gaps to ensure alignment with organizational needs.
  • Quality Assurance and Readiness: Drive end-to-end testing efforts (unit, system, and user acceptance) and validate readiness for go-live, ensuring the final solution meets quality standards and functional expectations.

FAQs

What is the role of the Director – HCM HR Delivery Lead at United Airlines?

The Director – HCM HR Delivery Lead will oversee the execution of a complex, multi-year Human Capital Management Cloud implementation, ensuring program progression, solution delivery, and collaboration among various stakeholders.

What are the key responsibilities of this position?

Key responsibilities include program oversight, solution delivery, leadership and collaboration, design and gap validation, and quality assurance and readiness for the HCM implementation.

What qualifications are needed for this role?

Candidates should have a minimum of 10 years of related experience, proven leadership in HCM technology implementations, strong interpersonal skills, an understanding of HR processes, and excellent communication abilities.

What is the salary range for this position?

The base pay range for this role is between $155,895.00 to $212,410.00, based on job-related factors such as experience, education, and skills.

Are there any competitive benefits offered for this role?

Yes, employees may be eligible for a variety of benefits including medical, dental, vision, life insurance, parental leave, paid time off, 401(k), and flight privileges.

Is this position eligible for bonuses or additional compensation?

Yes, this position is eligible for bonus and/or long-term incentive compensation awards.

Is United Airlines an equal opportunity employer?

Yes, United Airlines is an equal opportunity employer and recruits without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected statuses.

Do we provide accommodations for individuals with disabilities?

Yes, United Airlines ensures that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process. Request for accommodations can be made via JobAccommodations@united.com.

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