FAQs
What is the role of the Director, Internal Communications at Upwork?
The Director, Internal Communications will lead and manage the internal communications function, shaping the organization's messaging and driving consistent and impactful communications that align with Upwork's values and goals.
What are the key responsibilities of this position?
Key responsibilities include developing and executing internal communication strategies, leading corporate internal communications, managing the Internal Comms team, collaborating with cross-functional partners, and evaluating the effectiveness of communication initiatives.
What qualifications are required for this role?
Candidates should possess excellent written and verbal communication skills, experience in organizations that are scaling, proven success in collaborating with executives, experience building and leading a team, strong project management skills, and a calm demeanor under pressure.
How does Upwork approach employee engagement?
Upwork collaborates with its People team to design and execute programs that drive employee engagement, satisfaction, and a sense of belonging within the organization.
Is experience in remote work important for this role?
Yes, experience working remotely and communicating with distributed teams is an important qualification for this role.
What is the salary range for the Director, Internal Communications position?
The annual base salary range for this position is between $158,000 and $249,500 USD, depending on skills, qualifications, experience, and location.
How does Upwork promote diversity and inclusion in its workforce?
Upwork is committed to recruiting and retaining a diverse and inclusive workforce, and does not discriminate based on various legally protected characteristics.
What kind of projects will the Director, Internal Communications be leading?
The Director will ideate and drive effective campaigns around critical company priorities, collaborate on change management and crisis communications, and oversee internal communication tools and systems.
What is the company culture like at Upwork?
Upwork’s culture is vibrant, built on shared values, fostering community, collaboration, and a bias toward action, with opportunities for personal and professional development.
Are there opportunities for career growth in this position?
Yes, the role includes managing the Internal Comms team and encouraging growth that supports both business needs and individual career goals.