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Director of Talent & Culture, Rosewood Washington D.C

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  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Washington

Requirements

  • Bachelor's degree in hotel management, human resources or a relevant field of work, or an equivalent combination of education and work-related experience in a managerial role within the Human Resources field, preferably in a luxury or ultra-luxury union environment.
  • Minimum five years’ senior Human Resources leadership experience at a luxury property, preferably in a union environment.
  • Proficient in ADP Workforce Now, ADP eTime, Birchstreet Procurement System and Microsoft Office Suite, general computer literacy and familiarity with databases and spreadsheets for data analysis.
  • Up to date knowledge relating to human resources laws, best practices, and policy administration. SHRM Certification a plus.
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest and associate information and pertinent hotel data. Must be able to perform job functions with attention to detail, speed, and accuracy.
  • Knowledge of federal, state, and local laws.
  • Strong communication skills, both written and verbal. Required to speak, read, and write English, with fluency in other languages preferred.
  • Rosewood Washington DC requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to starting employment.

Responsibilities

  • Assists in developing training and communication materials that will help to proliferate and ensure that the company culture, property vision, guiding principles values and brand image is being embedded in the workplace.
  • Prepare department budget annually. Track actual to forecast and keep expenses within budget.
  • Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding.
  • Creates and updates compensation/benefits strategy through market analysis and pay surveys.
  • Ensures all employment practices comply with federal, state and local regulations such as but not limited to: Wage and Hour, FMLA, PFMLA, Disability, Workers Compensation, Immigration, Unemployment, A.D.A
  • Coach and guide managers on employment matters, including employee coach and counselling, performance improvement plans, and employee relations challenges. Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations.
  • Understands business goals and assists in the implementation of new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of our workforce.
  • Oversee function of the data management system to include, but not limited to, entry of associate member data, recording employment transitions (i.e. hire, separation, leaves of absence, etc.), generating reports (i.e. payroll analysis, labor turnover, etc.) and processing unemployment claims
  • Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness and ensuring on-the-job application of service, leadership, specialty and department-specific training initiatives.
  • Conduct audits to ensure compliance with all recordkeeping such as: benefit records, associate files, wage notices, mandatory training requirements, I9 records, etc.
  • Support all corporate initiatives inclusive of Corporate Social Responsibility, Diversity Equity & Inclusion, College relationships, Social Media platforms.
  • Compliant with all corporate initiatives and reporting to include Operational Management Review, Performance Appraisals, Succession Planning, and quarterly reporting requirements
  • Oversight of associate events to include ‘Extraordinary Awards’, quarterly general assembly, monthly events.
  • Oversight of workers and unemployment compensation programs, represent the Company at various hearings and minimize liabilities. Direct and promote accident prevention programs to minimize liabilities and related expenses. Ensure appropriate emergency, sanitary, safety and security procedures are in place, follow and comply with policies, standards, and regulations. Ensure the staff is proficient in sanitary, safety, security, and emergency procedures.
  • Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained.
  • Foster and promote a cooperative working climate, maximizing productivity and employee morale.
  • Maintain effective flow of communication by attending required hotel meetings and conducting departmental pre-shift and monthly associate meetings.
  • Interact and respond in a courteous and professional manner with all guests, associates, and community members, inclusive of resolving all guest and associate difficulties.

FAQs

What is the job title for this position?

The job title is Director of Talent & Culture at Rosewood Washington D.C.

Is the Director of Talent & Culture position full-time?

Yes, the position is a full-time permanent role.

Where is the work location for this job?

The work location is at Rosewood Washington D.C. in Washington, DC.

What are the key responsibilities of the Director of Talent & Culture?

Key responsibilities include managing talent acquisition, overseeing training and professional development, conducting audits for compliance, and ensuring adherence to labor laws and employment practices.

What qualifications are required for this position?

A bachelor’s degree in hotel management, human resources, or a relevant field, a minimum of five years’ senior HR leadership experience, and proficiency in ADP systems and Microsoft Office Suite are required.

Is experience in a luxury property preferred for this position?

Yes, prior experience in a luxury or ultra-luxury union environment is preferred.

What is the salary range for this position?

The salary range for the position is $100,000 - $120,000 per year.

Does Rosewood Washington D.C. require COVID-19 vaccination for employees?

Yes, Rosewood Washington D.C. requires all employees to be fully vaccinated against COVID-19.

Are applicants required to submit proof of vaccination?

Yes, applicants are required to submit proof of vaccination prior to starting employment.

Is this position open to candidates outside of Washington D.C.?

No, this position is open only to candidates based in Washington D.C. and requires onsite work.

What types of skills are critical for this role?

Strong communication skills, attention to detail, problem-solving abilities, and up-to-date knowledge of human resources laws are critical for this role.

Retail & Consumer Goods
Industry

Mission & Purpose

Rosewood Hotel Group is a global luxury hotel management company that operates a collection of unique, ultra-luxury properties across the world. Their mission is to create timeless, personal, and inspiring travel experiences for their guests, with a focus on exceptional service, rich cultural connections, and a commitment to environmental sustainability. The purpose of Rosewood is to redefine luxury hospitality by delivering memorable and personalized experiences that reflect the local culture and surroundings of each property.

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