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Director, Solutions Consulting

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Figma

11d ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Sales & Business Development
  • United States
    Remote
  • Quick Apply

AI generated summary

  • You should have 10+ years in Solutions Consulting, 5+ years managing teams, experience with enterprises, strong strategic skills, knowledge of MEDDICC, and prior Figma or design experience.
  • You will lead and inspire Solutions Consultants, analyze performance metrics, refine processes, engage with customers, recruit and mentor teams, and collaborate with Product and Engineering for improvements.

Requirements

  • 10+ years of experience in a Solutions Consulting, Sales Engineering, or related function
  • 5+ years of direct people management experience (hiring, training, and retaining top talent)
  • Experience working with large enterprise companies and an understanding of common technical/security needs and buying processes
  • Proven track record of leading and growing high performing teams and coaching them toward meeting or exceeding performance expectations
  • Demonstrated ability to define and execute strategy, build cross-functional buy-in, and iterate based on data and insights
  • Strong understanding of our technical and competitive landscape
  • Demonstrated ability to thrive in a constantly evolving and growing environment
  • Experience with MEDDICC sales qualification framework
  • Prior Figma, design or development experience

Responsibilities

  • Build, develop, and inspire an organization of dedicated, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
  • Partner with Sales leadership to achieve sales targets across regions and ensure successful customer outcomes both pre- and post-sales
  • Analyze and manage the performance of our Solutions Consulting function, including influenced ARR and activity metrics
  • Develop, refine and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our Solutions Consultants
  • Act as the technical executive to align with customer executives and collaborators for relationship building and to help advance open opportunities
  • Recruit, mentor, and develop the Solutions Consulting leadership team
  • Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
  • Participate in regional industry events/organizations as a thought leader

FAQs

What is the primary responsibility of the Director, Solutions Consulting at Figma?

The primary responsibility is to lead the global Solutions Consulting function, partnering with Sales, engaging with customers, and defining strategies to expand customer reach and influence new business.

What qualifications are required for this role?

Candidates should have 10+ years of experience in Solutions Consulting, Sales Engineering, or a related function, along with 5+ years of direct people management experience and a proven track record of leading high-performing teams.

Is prior experience with Figma necessary for this role?

While prior experience with Figma, design, or development is not required, it is considered an added plus.

How does Figma approach professional development for employees?

Figma values growth and encourages hard-working, curious individuals to apply even if their experience does not align perfectly with the job description, promoting a culture of continuous learning.

Will the Director, Solutions Consulting be involved in customer interactions?

Yes, the role involves acting as a technical executive to build relationships with customer executives and collaborators, helping to advance open opportunities.

What kind of benefits does Figma offer?

Figma offers a competitive benefits package that includes health, dental & vision insurance, retirement contributions, parental leave, mental health support, generous PTO, and more.

What is the salary range for this position in the San Francisco or New York hub?

The annual base salary range for this position in the SF/NY hub is $228,000—$308,000 USD.

How does Figma ensure a diverse and inclusive workplace?

Figma is committed to equal employment opportunities and values a team rich in diverse thoughts, experiences, and opinions, fostering an inclusive environment.

Will there be opportunities for mentoring in this role?

Yes, part of the role involves recruiting, mentoring, and developing the Solutions Consulting leadership team.

Is knowledge of the MEDDICC sales qualification framework preferred for this position?

Yes, experience with the MEDDICC sales qualification framework is considered an added advantage for candidates applying for this role.

A design platform for teams who build products together.

Technology
Industry
201-500
Employees
2012
Founded Year

Mission & Purpose

Figma is a design platform for teams who build products together. Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page.