FAQs
What is the primary focus of the Director of Strategy & Operations role?
The primary focus is on strategy development, business partnership and process improvement, and program/portfolio management for the Enterprise Services Strategy & Operations team.
What qualifications are required for this position?
An undergraduate degree in business, economics, or a related field is required. An MBA or a master’s degree in business or finance, along with professional certifications like CFA, are preferred.
How many years of experience are required for this position?
The ideal candidate should have at least 5-7 years of experience in roles with increasing responsibilities, including strategy, planning, financial analysis, project management, and operations.
What are the key skills needed for this role?
Key skills include influencing, strategic thinking, relationship building, financial modeling, communication, stakeholder management, and proficiency in analytics software like Power BI.
What types of initiatives will the Director be responsible for?
The Director will lead key initiatives through program/portfolio management and support the ES business planning process, focusing on value creation opportunities and business model innovation.
Is international experience preferred for this role?
Yes, experience working internationally is preferred, as the position involves daily interactions with stakeholders around the world.
How important are communication skills for this position?
Extremely important. The candidate must prepare meaningful, insightful, and actionable presentations and recommendations for management to aid in decision-making.
What does the pay range look like for this position?
The pay range for this position is between $164,000 and $193,000, with the actual base pay varying based on geography, job-related knowledge, skills, and experience.
What is the annual incentive reference value percentage for this role?
The annual incentive reference value percentage is 30%, which indicates a market-based competitive value for the role at target performance.
What approach to process improvement is encouraged in this role?
The role encourages applying continuous improvement principles and design thinking to enhance service quality, end-user experience, and overall customer satisfaction.