Disability & Leave of Absence Administrator

Sutter Health

1mo ago

Job
Full-time
Junior Level
Healthcare
Los Altos

AI generated summary

You need a relevant degree or equivalent experience, 2 years in disability leave, knowledge of related laws, medical terms, strong communication skills, and proficiency in Microsoft Office and Excel.
You will manage ADA/FEHA accommodations, oversee LOAs, collaborate across departments, provide guidance on policies, and develop training on disability management and leave policies.

Requirements

Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's Business Administration, Human Resources Management or another related field
2 years of recent relevant experience
Demonstrated current knowledge of Federal and State regulations regarding State Disability, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, Reasonable Accommodation, Americans with Disabilities Act, and Fair Employment and Housing Act and Workers Compensation
Knowledge of medical terminology
Demonstrated skills in PC applications (Professional Microsoft Office Computer Software)
Ability to work independently, with minimal supervision
Requires extensive skills in interpersonal communication and relationships
Possess verbal and written communication skills
Organizational and time management skills
Ability to prioritize and manage multiple tasks with competing priorities in an interruptive environment
Ability to exercise significant patience, understanding and empathy when dealing with all contacts and possess the ability to maintain the integrity of confidential information
Ability to work with diverse health care and administrative professionals at all organizational levels
Possess problem-solving, critical thinking, and customer service skills
Possess effective listening and conflict resolution skills
Strong skills using Excel, Word, Outlook, PowerPoint. Familiar with html editing tools (SharePoint) to update Intranet, PSW, Benefit Vendor Admin tools, ADPWFN, experience with self-insured plans are a plus

Responsibilities

Initiates, provides, and manages the ADA/FEHA & Pregnancy Disability Accommodation Interactive Process for
employees requiring leave extension beyond legal entitlements or policy
employees returning from a Leave of Absence (LOA) with work limitations
employees currently working that report or are experiencing work limitations which impact their ability to perform the essential functions of the job
applicants as identified in the post offer pre-employment examination by Employee Health Services as potentially requiring the need for ADA accommodation consideration
Provides consulting services relating to Leaves of Absences (LOA) as they pertain to the Short-Term Disability (STD), Extended Sick Leave (ESL), Long Term Disability (LTD), and Severance Benefits programs
Interprets and clarifies LOA policy to employees, supervisors and managers to ensure accurate, fair and consistent application of provisions
Reviews open leave inventory with assigned specialists; monitors case progress; collaborates and provides feedback on case management strategies; contributes and participates in open case reviews; intervenes on complex cases and provides case management and technical guidance
Acts as liaison between employees, Workers’ Compensation, Human Resources, Payroll & Benefits Departments as overlapping issues arise regarding LOA, STD/ESL, SDI and Workers’ Compensation benefits
Directs employee inquiries for information regarding associated medical, dental, vision, life and LTD insurance, flexible spending accounts, disability benefits and retirement to the appropriate Benefits representative
Initiates separation of employment process as outlined in THPM work practice guidelines when appropriate, ensuring that requirements under various laws including ADA/FEHA, FMLA, and PDL laws are considered, obligations are met and risks mitigated
Provides employee relations guidance and support to managers and employees on cases with a disability management component/overlap. In collaboration with Human Resources Business Partners, provide ongoing direction and guidance on existing IDAM policies and procedures and how they apply/relate to conflict resolution, job performance expectations, counseling, disciplinary action, grievance and terminations
Monitors open leave inventory as it relates to leave duration and lost productivity; utilize data to guide case management practices/strategies and align with meeting program performance target outcomes
Provides direction and coordination of the Connect to Work Program (CTW)
Coordinates the placement of employees in temporary modified work assignments
Ensures employee understands his/her role/responsibility within the CTW program
Ensures employee/supervisor CTW paperwork is completed and turned in within timeframes outlined in the program
Performs continuous follow-up with injured/ill employees to ensure that modified duty provided to the employee is within the established restrictions
Case manages employee participation in the program; monitors functional improvement to determine ongoing program eligibility; engages employee’s and healthcare providers as needed to assess progress
Provides timely notification of CTW program expiration and conducts the interactive process with explanation of benefit impact if the employee is unable to return to their regular position at the conclusion of the 90-day CTW program
Works in partnership with IDAM support staff when employee is ineligible for Leave of Absence or when the Leave is complex in nature
Interprets LOA policies for employees, manager, and Human Resources staff to ensure an accurate, fair and consistent application of policy and collective bargaining agreements
Determines appropriateness of length of the LOA based on the documentation provided and consults with the IDAM Specialist and HR Business Partner
Seeks opportunities to explore early return to work options for employees on LOA
Manages the processes for all cases within the IDAM team including those performed by the IDAM Specialist
Develops and presents training sessions related to LOA and ADA/FEHA laws, policies and requirements to human resources representatives, managers and employees.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format where the selected individual will work from home three days a week and will be required to work in our offices in Los Altos two days a week.

What is the primary responsibility of the Disability & Leave of Absence Administrator?

The primary responsibility is to coordinate all aspects of the Integrated Disability and Absence Management (IDAM) Program, which includes managing the leave of absence program, facilitating the ADA/FEHA interactive process, and coordinating the non-occupational return to work program.

What is the minimum required education for this position?

A Bachelor's degree in Business Administration, Human Resources Management, or another related field is required. However, equivalent experience will be accepted in lieu of the required degree or diploma.

How much experience is required for applicants?

A minimum of 2 years of recent relevant experience is required for applicants.

What skills are essential for the Disability & Leave of Absence Administrator role?

Key skills include knowledge of Federal and State regulations on disability and leave laws, excellent interpersonal communication, organizational and time management skills, problem-solving abilities, and proficiency in Microsoft Office applications.

What types of benefits are offered for this position?

Yes, comprehensive benefits are offered as part of the total rewards program for eligible roles.

Is this position unionized?

No, this position is not part of a union.

What are the working hours for this job?

The shift hours are 8 hours per day, Monday through Friday, for a total of 40 hours per week.

What is the pay range for the Disability & Leave of Absence Administrator role?

The pay range for this role is $36.15 to $52.42 per hour, depending on various factors including experience, education, and skills.

Is there a specific requirement regarding confidentiality?

Yes, the role requires the ability to maintain the integrity of confidential information while dealing with all contacts involved in the IDAM processes.

Sutter Health

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

An integrated network delivering accessible, high-quality, and life-saving healthcare when people need it most. Sutter Health is one of the nation's leading not-for-profit healthcare systems, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.