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Divisional Operations Manager - Children's and Community Services

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You need a Master's (or equivalent), strong analytical and communication skills, experience in change management, service quality, and NHS operations, and a commitment to equality and patient improvement.
  • You will manage service design and delivery, develop strategic plans, oversee budgets and performance, ensure clinical effectiveness, and implement national policy for Children's and Community Services.

Requirements

  • Education / Qualifications Essential
  • Evidence of ongoing professional development
  • Educated to Masters level or equivalent experience
  • Desirable
  • Management Qualification
  • Skills / Abilities Essential
  • Proven conceptual and analytical skills
  • Able to make and take sometimes difficult decisions after analysis of options and implications
  • Highly developed communication skills (written, oral, presentational and interpersonal)
  • Able to influence and engage people in different settings
  • Able to secure commitment from others for change programmes
  • Able to work effectively as a team member
  • Able to provide strategic direction and leadership within the directorate without adopting a dictatorial style
  • Able to multi-task and continue to function to a high standard when under pressure
  • Able to build effective working relationships at all levels within and outside the trust
  • Able to learn fast and adapt to become quickly effective in new situations
  • Able to use Microsoft Word & IT Literate to produce reports
  • Experience of providing services to a high quality with restricted resources
  • Experience of achieving significant cost reduction at a service and Divisional level
  • Experience of implementing change management projects to develop or improve services
  • Experience of business case preparation, presentation and implementation
  • Managing a range of staff groups
  • Desirable
  • Substantive general management experience in the NHS, in an acute setting
  • Knowledge Essential
  • Knowledge/understanding of confidentiality issues
  • Service quality and quality management
  • Current changes and developments within the NHS
  • Change management theory
  • Contracts management for Community & Acute, including PBR
  • Trust Values, Equal Opportunities & Other Requirements Essential
  • Understanding and demonstration of the Trust Values
  • Commitment and adherence to equality, diversity and inclusion
  • Commitment to providing improvement to services for patients

Responsibilities

  • Be a key member of the Divisional leadership team, working with clinical and managerial colleagues to manage the design and delivery of services.
  • Contribute to the development of the strategic direction for specified areas in line with the Division and Trust's overall strategy and improvement programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff.
  • Be responsible for the formulation of new service developments and initiatives, preparing bids and ensuring business cases are produced for services developments, taking into account activity and income projections and resource allocations.
  • Contributing to the Divisional Performance Review ensuring that all Key Performance Indicators (KPIs) are met; where they are not met, establish appropriate action plans to meet the standard in order to deliver.
  • Taking a lead role in budget setting, monitoring and determining corrective action for multiple departments/services.
  • Ensure that all managers within their remit have clearly defined responsibilities and are working within agreed objectives and service plans.
  • Improve the effectiveness of clinical services by working with the Clinical Leads to ensure that Clinical Standards, Education, Audit and Research & Development are pursued in line with Trust strategy, and that on-going clinical practice is evidence based. Ensure that relevant national policy guidance/targets in relation to Clinical Governance are implemented.

FAQs

What is the main responsibility of the Divisional Operations Manager?

The main responsibility of the Divisional Operations Manager is the effective operational management of key Children and Young People services within the Division, ensuring high-quality patient services are delivered within available resources.

Who does the Divisional Operations Manager report to?

The Divisional Operations Manager reports to the General Manager for Children's and Community Services.

What services are included in the Divisional Operations Manager's portfolio?

The portfolio includes Acute Paediatrics, Community Paediatrics, CAMHS, and Health Visiting.

What qualifications are required for the Divisional Operations Manager position?

Candidates should have evidence of ongoing professional development and be educated to a Master's level or possess equivalent experience.

Are there any desirable qualifications for the Divisional Operations Manager role?

Yes, a management qualification is considered desirable for this role.

What essential skills are required for this position?

Essential skills include proven conceptual and analytical abilities, highly developed communication skills, experience of achieving significant cost reductions, and the ability to provide strategic direction and leadership.

Is there a focus on continuous improvement within the role?

Yes, the Divisional Operations Manager is responsible for continuously improving the quality of services and redesigning them to meet best practice standards.

What type of employment contract is being offered for this position?

The position is a permanent contract.

What is the salary range for the Divisional Operations Manager position?

The salary range is £70,387 to £80,465 per year.

Is a Disclosure and Barring Service check required for this position?

Yes, this post is subject to a Disclosure and Barring Service check due to the nature of the role.

Will the Trust offer support for professional development?

Yes, Homerton Healthcare NHS Foundation Trust is committed to supporting and developing its staff, including offering opportunities for professional growth.

Is this position full-time or part-time?

The position is full-time.

Serving Hackney and City of London communities

Science & Healthcare
Industry
1001-5000
Employees
1986
Founded Year

Mission & Purpose

Homerton University Hospital NHS Foundation Trust serves the communities of Hackney and the City of London. It provides a range of services, including emergency care, elective procedures, and specialized treatments. Their mission is to deliver high-quality, compassionate healthcare that improves patient outcomes and enhances the quality of life for their community. Their purpose is to offer exceptional care through innovation, patient-centered practices, and dedication to the well-being of their patients.