FAQs
What is the job title for this position?
The job title is Divisional Warranty Administrator – Mercedes Benz UK.
What is the salary for this role?
The basic salary is £28,050 per annum, with an OTE of £31,150 per annum plus employee benefits.
What is the working pattern for this position?
This is a full-time position requiring 45 hours per week, with a hybrid working pattern. Employees can be based at any of the 12 dealerships across the Mercedes Benz network when office-based.
What are the key responsibilities of the Divisional Warranty Administrator?
Key responsibilities include efficiently and accurately administering manufacturer warranty systems, ensuring OEM guidelines are followed, administrating a holistic process for warranty claims, collaborating with the Aftersales Manager, and maintaining safe working processes.
What employee benefits are offered for this role?
Employee benefits include 33 days’ annual leave (including bank holidays), opportunities to buy additional holiday, retail discounts, gym discounts, cash healthcare plans, a cycle-to-work scheme, car discounts, a flexible pension scheme, a Sharesave scheme, family-friendly policies, a wellbeing program, ongoing recognition, and a community volunteering day.
What skills and qualifications are sought for this position?
Skills include the ability to administer warranty claims, collaborate effectively with team members, a curious nature to stay updated on warranty policies, and a commitment to health and safety legislation. However, it’s noted that candidates need not tick off every single skill, as enthusiasm for delivering great customer experiences is also valued.
Who is the employer for this position?
The employer is Inchcape, a global automotive group that sells, services, and repairs various well-known car brands, including Mercedes-Benz.
Is it necessary to have a passion for cars to apply for this job?
No, it is not necessary to love cars to work with Inchcape; the key requirement is to share the mission of creating outstanding and trusted experiences for customers, partners, and colleagues.