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  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Facilities Management

Requirements

  • Basic and Good literacy and numeracy skills.
  • Excellent customer care skills.
  • Ability to retain information and learning.
  • Ability to read and understand written instructions.
  • Ability to communicate using good verbal and written English i.e. fill in stock request form, annual leave requests, report any issue to the Supervisory Team.
  • Able to identify potential hazards in the workplace and the confidence to act upon these effectively.
  • Ability to work under own initiative to achieve set targets.
  • Ability to organise and prioritise own workload and tasks.
  • Ability to multi task effectively and move from one task to another rapidly when priorities change.
  • Ability to remain calm under pressure or challenging situations.
  • Ability to assist in and demonstrating duties and operating procedures to new members or staff.
  • Ability to undertake the full range of tasks once trained.
  • Has the physical ability to effectively perform the frequent duties of the post i.e. handle heavy waste, using heavy machinery, ability to stand or walk continuously.
  • To have experience of cleaning.
  • Awareness of Health & Safety and Infection Control.
  • Understanding Confidentiality and security.
  • Knowledge of cleaning products. i.e. COSHH.
  • Use electronic resources to input and save information. i.e. annual leave, timesheets.
  • Experience in a similar role or service industry.
  • Experience working as part of a team.
  • Knowledge of using heavy duty cleaning machinery i.e. Buffer, Burnish.
  • NVQ Level 1 or 2 or Apprenticeship.
  • NVQ, Apprenticeship or equivalent in cleaning and support services.
  • GCSE or equivalent in English or Maths.

Responsibilities

  • To create, contribute and maintain a professional and effective working relationship with patients, clients, visitors & other staff members.
  • To communicate with other staff, patients and visitors in a courteous manner ensuring that any instructions to maintain their safety are understood.
  • To have full regard to the security of the premises and the environment at all times.
  • Diligently follow all laid down procedures in relation to key disciplines and personal safety.
  • Monitor and maintain the cleanliness of the environment by the removal and disposal of waste & refuse, ensuring the correct use of bags and labelling procedures.
  • Ensure bags are safe disposed of into the correct waste bins in the correct designated areas.
  • To undertake each cleaning task in accordance with the method statements of the department training.
  • To clean all sanitary, clinical and floor areas and removing dust, dirt and debris to the required Trust standard ensuring adherence to our Health & Safety procedures and policies.
  • Monitor and maintain the hygiene and sterility of areas with the specific aim of preventing cross infection in a potentially hazardous environment, in line with Infection Control procedures and guidelines.
  • To adhere to the Trusts colour coded system with equipment and consumables. i.e. cloths, mops and equipment.
  • All of the domestic staffs are required to undertake special cleans on request i.e. Isolation Cleaning.
  • Provide flexibility, assistance and support to other areas of work as and when required and instructed by your line manager or supervisor.
  • The Line Manager may allocate any other work or duties commensurate with the post.
  • All duties will be carried out in accordance with the departmental Health & Safety policy and COSHH regulations. These are to be adhered to at all times in line with Trust procedures.
  • To report accidents and near misses in accordance with Trust procedures.
  • To safely use all the domestics machinery and equipment i.e. Buffer, Burnisher and all of the floor maintainer electric machinery.
  • Clean, adjust and maintain non-hazardous and potentially hazardous hand tools and equipment.
  • To check machinery/equipment before use, reporting any faults or defects. Any defective machinery should be taken out of service and clearly labelled 'Out of order'
  • To contribute to the development of the Domestic Service by putting forward suggestions for improvement.

FAQs

What is the job title for this position?

The job title is Domestic Assistant.

What are the main responsibilities of a Domestic Assistant?

The main responsibilities include maintaining cleanliness and hygiene, following cleaning schedules, disposing of waste correctly, and adhering to Health & Safety procedures.

Is previous experience required for this role?

Yes, previous experience in cleaning is essential.

What are the working patterns available for this job?

Full-time and part-time working patterns are available.

What is the salary for the Domestic Assistant position?

The salary is £24,169 per annum, pro rata.

Where is the job location for this position?

The job is located at Northampton General Hospital, Cliftonville, Northampton, NN1 5BD.

Are there any specific values that the hospital upholds?

Yes, the hospital upholds values of Compassion, Accountability, Respect, Integrity, and Courage.

What qualifications are preferred for applicants?

Desirable qualifications include NVQ Level 1 or 2 in cleaning and support services, or GCSEs in English or Maths.

Is training provided for new staff?

Yes, training is provided, and staff are expected to undertake tasks in accordance with departmental training methods.

Are applications from diverse backgrounds encouraged?

Yes, applications from individuals who identify as BAME, Disabled, and LGBTQ+ are actively encouraged due to underrepresentation in the hospitals.

Will there be a Disclosure and Barring Service check required for this position?

Yes, this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a DBS check for any previous criminal convictions.

Do you accept applicants who require sponsorship to work in the UK?

Yes, applications from job seekers requiring current Skilled Worker sponsorship are welcome and will be considered alongside all other applications.

Are there specific health and safety procedures that must be followed?

Yes, all duties must be carried out in accordance with the departmental Health & Safety policy and COSHH regulations.

What skills are essential for this position?

Essential skills include good literacy and numeracy, excellent customer care skills, ability to follow instructions, and physical ability to perform cleaning duties effectively.

How can one apply for the Domestic Assistant position?

Interested candidates can apply through the Northampton General Hospital website or any designated application platform provided in the job advertisement.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Northampton General Hospital NHS Trust provides general acute services for a population of 380,000 and hyper-acute stroke, vascular and renal services to people living throughout whole of Northamptonshire, a population of 684,000. The Trust is also an accredited cancer centre and provides cancer services to a wider population of 880,000 who live in Northamptonshire and parts of Buckinghamshire. We are one of the largest employers in Northampton and we are looking for talented nurses and doctors to join our MDT's and to deliver the best possible care to all of our patients. If you believe you can make a difference, come and join our team here at Northampton General Hospital NHS Trust.

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