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Editorial Operations Associate

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Elsevier

Oct 30

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Media & Journalism
  • Chennai
  • Quick Apply

AI generated summary

  • You must have attention to detail, strong organizational skills, a collaborative spirit, a customer-focused attitude, a desire to learn technical publishing, and be comfortable with UK shifts.
  • You will manage journal correspondence, support authors and reviewers, ensure guideline compliance, oversee the peer review process, and perform technical checks on accepted manuscripts.

Requirements

  • Have attention to detail and organizational skills.
  • Demonstrate hospitality in all customer interactions and communications.
  • Be interested in learning and developing deep understanding of technical publishing processes and policies.
  • Be a collaborative team player with a willingness to deliver successful solutions to interesting problems.
  • Be passionate about delivering great service to stakeholders and clients as part of a collaborative team.
  • Comfortable in Working in UK shift ( 2 PM – 11 PM IST).

Responsibilities

  • Managing journal correspondence, providing exceptional customer support to authors, reviewers, and staff.
  • Upholding article submission and revision guidelines.
  • Guiding manuscripts through an online manuscript submission system to editorial decision.
  • Monitoring peer review process with a goal of obtaining timely feedback from reviewers.
  • Performing detailed technical checks on accepted manuscripts to ensure compliance with publication guidelines.
  • Developing operations expertise, working with others to continuously impact the quality, timeliness, and effectiveness of the team.

FAQs

What is the role of an Editorial Operations Associate?

An Editorial Operations Associate manages projects from inception to release, serves as the main point of contact for internal and external stakeholders, and collaborates globally throughout the development process.

What are the primary responsibilities of this position?

The primary responsibilities include managing journal correspondence, providing customer support to authors and reviewers, guiding manuscripts through the submission process, monitoring the peer review process, performing technical checks on accepted manuscripts, and developing operations expertise to improve team quality and effectiveness.

What qualifications are required for this role?

Candidates should have attention to detail, organizational skills, demonstrate hospitality in customer interactions, have a willingness to learn technical publishing processes, be collaborative team players, and be comfortable working UK shifts from 2 PM to 11 PM IST.

What benefits are offered for this position?

Benefits include comprehensive health insurance, group life and accident insurance, a flexible working arrangement, an employee assistance program, medical screening, family benefits, long-service awards, new baby gifts, subsidized meals in Chennai, various paid time off, and free transport pick-up and drop-off in Chennai.

What is the work schedule for this position?

The position requires working UK shifts from 2 PM to 11 PM IST.

Is there support for work-life balance?

Yes, the company promotes a healthy work/life balance and offers flexible working hours to help employees manage their responsibilities and productivity.

Are there opportunities for career development?

Yes, the company encourages learning and development, allowing associates to deepen their understanding of technical publishing processes and seek continuous improvement in their roles.

What type of company culture does Elsevier promote?

Elsevier promotes a diverse and inclusive culture, emphasizing equity in the hiring process and fostering collaboration among team members to achieve common goals.

Is there a specific shift requirement for this role?

Yes, the position requires candidates to be comfortable working UK shifts, specifically from 2 PM to 11 PM IST.

How can I request accommodations during the application process?

To request accommodations or adjustments, you can complete the Applicant Request Support Form available at the provided link or contact the helpline at 1-855-833-5120.

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Elsevier

Because informed decisions lead to better outcomes

Consulting
Industry
5001-10,000
Employees
1880
Founded Year

Mission & Purpose

As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. In everything we publish, we uphold the highest standards of quality and integrity. We bring that same rigor to our information analytics solutions for researchers, health professionals, institutions and funders. Elsevier employs 8,700 people worldwide. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world.