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Educator Seasonal

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lululemon

Oct 30

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently
  • Education: High school diploma, GED, or equivalent

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the role of an Educator at lululemon?

The Educator role at lululemon focuses on creating an exceptional guest experience, providing product education, and fostering connections within the community. Educators are responsible for engaging with guests, ensuring their needs are met, and facilitating smooth transactions.

What are the key responsibilities of this job?

Key responsibilities include ensuring a great guest experience, providing technical product education, collaborating with team members, maintaining store operations, performing product presentation tasks, and adhering to safety policies.

What qualifications are required for this position?

To qualify, candidates must be legally authorized to work in the country of the store, be at least 18 years old, have the ability to travel to the assigned store, and be willing to work a flexible schedule.

Are there any physical requirements for this job?

Yes, candidates must be willing to move through the store for most of the shift, lift boxes weighing up to 30 lbs (13.6 kg), and work in an environment with bright lights and loud music.

What kind of work environment does lululemon provide?

lululemon aims to create a respectful and inclusive environment that values diversity. The company emphasizes collaboration, personal responsibility, and a positive guest experience.

Is prior experience in retail necessary for this role?

While prior retail experience may be an asset, it is not a strict requirement for the role.

What benefits are offered with this position?

Benefits include competitive base pay, a team-based bonus program, extended health plans, paid time off, employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs.

Can I work flexible hours in this role?

Yes, a flexible schedule is required, including availability for evenings, weekends, and holidays.

Are there training opportunities for new hires?

Yes, lululemon provides training to help new hires succeed in their roles and understand the company culture and products.

How can I inquire about accommodations for this job?

Candidates can connect with lululemon at accommodations@lululemon.com, including the position title, location, and any specific questions or requests regarding accommodations.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers

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