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Eligibility Associate Representative

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The Cigna Group

2mo ago

  • Job
    Full-time
    Mid Level
  • Government & Politics
    Legal
  • Dubai

AI generated summary

  • You need a Bachelor’s degree, excellent Excel skills, knowledge of regulations, strong communication and problem-solving abilities, plus 3 years of experience in the Middle East insurance market.
  • You will ensure compliance with regulations, support regional teams, conduct audits, maintain data, train staff, register benefit plans, and manage contracts while coordinating with key stakeholders.

Requirements

  • Minimum Bachelor's degree
  • High proficiency in MS office, excel in particular
  • Understanding of regulatory requirements and its practical application
  • Great rapport building and communication skills
  • Strong problem solving, leadership skills, analytical and decision-making skills
  • Minimum of 3 years’ experience of the Middle East insurance market and its associated risks

Responsibilities

  • Perform below duties; to ensure that all policies and procedures are implemented and well documented.
  • Plan and coordinate the operational activities to guarantee compliance with local Laws and Regulations.
  • Provide extensive support and guidance to Regional and International teams on Middle East compliance queries and requirements.
  • Undertake compliance data gathering and validation activities on regular basis based on agreement level.
  • Tracking and maintaining data on regular basis to support performance review and reporting.
  • Maintain issue log to identify gaps and opportunities for process improvements.
  • Conduct periodic internal audit, identify problem areas and help formulate strategy to maintain compliance status.
  • Stays updated with the regulatory requirement with the changes and impart inter-department training when needed.
  • Closely partner with regional sales and client management teams to provide advice, support and guidance on all regulatory and compliance matters.
  • Registration of benefit plans on government portals.
  • Support with preparation and management of client and broker contracts.
  • Support the teams to identify all compliance risks, help gather missing information and avoid non-compliance cases.
  • Monitor and report adherence of compliance practice across business.
  • Establish and maintain relationships with key stakeholders.

FAQs

What is the primary responsibility of the Eligibility Associate Representative?

The primary responsibility is to support the compliance monitoring program for the Middle East region, ensuring that all policies, procedures, and systems align with the company compliance plan and meet regulatory requirements.

What qualifications are required for this role?

A minimum Bachelor's degree is required along with at least 3 years of experience in the Middle East insurance market.

What skills are essential for success in this position?

Essential skills include high proficiency in MS Office (particularly Excel), strong communication and rapport building abilities, problem-solving, leadership, analytical, and decision-making skills.

What type of training will be provided?

The role may involve inter-department training on regulatory requirements and compliance updates as needed.

How will my work contribute to the company’s objectives?

Your work will contribute by ensuring compliance with local laws and regulations, supporting regional teams with compliance queries, and helping identify and mitigate compliance risks.

Will I work with other teams and departments?

Yes, you will closely partner with regional sales and client management teams, among other stakeholders, to provide advice and support on regulatory and compliance matters.

Are there opportunities for growth in this role?

Yes, this is a broad role with the potential to specialize as it evolves, offering exposure to a range of products and business units.

How is performance tracked within this role?

Performance is tracked through regular data gathering, validation activities, monitoring of compliance practices, and preparing reports related to compliance adherence.

What is Cigna Healthcare's approach to equal employment opportunity?

Cigna Healthcare ensures that qualified applicants are considered without regard to various protected characteristics, promoting diversity and inclusion in the workplace.

How do I request reasonable accommodation for the application process?

You can request reasonable accommodation by emailing SeeYourselfEMEA@cigna.com for support during the online application process.

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The Cigna Group

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.