FAQs
What is the primary focus of the EMEA Digital Payment Project Manager role?
The primary focus is to support operational projects aimed at developing e-commerce and omnichannel activities, optimizing the payment value chain across all markets to support growth and ensure a seamless customer experience.
What are the main responsibilities of the EMEA Digital Payment Project Manager?
The main responsibilities include supervising e-commerce transactions, maximizing conversion rates, challenging acceptance rates, exploring local opportunities, contributing to risk and fraud activities, analyzing trends, and implementing new processes and solutions for back office teams.
What qualifications are required for this position?
A Master's degree or equivalent is required, preferably with a specialization in Electronic Payment and Secure Transactions, Accounting, Finance, Risk Management, or Auditing. Additionally, candidates should have 4 to 8 years of experience in payment and fraud.
What tools and platforms should candidates be familiar with?
Familiarity with e-commerce platforms and payment management systems such as Cybersource/Riskfield, as well as Google Analytics, is highly recommended.
What languages are required for this position?
A high level of English, both written and spoken, is required for the role.
Is team collaboration important in this role?
Yes, strong teamwork is essential, as the role involves maintaining partnerships with various teams including Finance, Customer Service Center, and e-commerce teams to ensure a consistent omnichannel approach.
How does Louis Vuitton approach diversity and inclusion?
Louis Vuitton is committed to diversity and gender equality in the workplace, valuing the unique perspectives that contribute to their business strategies and legacy.
What is the expected experience level for applicants?
Applicants should have a minimum of 4 to 8 years of experience in payment and fraud management.
Is a customer-oriented approach important in this role?
Yes, candidates should be solution-oriented with strong verbal and written communication skills, capable of presenting complex data to non-technical stakeholders.