FAQs
What is the primary role of an Employer Installation Coordinator at Optum?
The primary role involves loading new member or group data into the enrollment database, responding to member eligibility questions, reconciling discrepancies, and working with underwriters and brokers throughout the enrollment process.
What qualifications are required for this position?
A high school education or equivalent experience, along with 2 to 3 years of relevant work experience, is required for this position.
Is training provided for this role?
While the job involves frequently completing work without established procedures, it is expected that new hires will receive training on company policies and systems to effectively perform their responsibilities.
Will I need to work independently in this position?
Yes, the position requires working independently and may involve acting as a resource for others and coordinating their activities.
Are there opportunities for career development within Optum?
Yes, Optum offers comprehensive benefits and career development opportunities for its employees.
What is the company's stance on diversity and inclusion?
Optum strongly emphasizes a culture guided by diversity and inclusion, believing that everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, age, location, or income.
Can I expect to have flexible work arrangements?
Yes, the company may offer flexibility regarding work arrangements, with specific policies that may be subject to change based on the business environment.
What might be the nature of member correspondence handled by this role?
The role involves working with various types of member correspondence, which can include inquiries related to eligibility, enrollment status, and other relevant matters.
How important is attention to detail in this position?
Attention to detail is crucial, especially when reconciling eligibility discrepancies and analyzing transactional data.
Is there a focus on health equity in this role?
Yes, the work contributes to advancing health equity on a global scale, as reflected in the company's mission to improve health outcomes for all communities served.