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Eng MDM - SCCM/Intune

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Unisys

7d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Hyderabad, +1
  • Quick Apply

AI generated summary

  • You need 5+ years with Intune, enterprise support expertise, deployment troubleshooting skills, scripting knowledge, and a BA/BS or equivalent. Familiarity with Azure AD and compliance policies is essential.
  • You will manage software deployment, troubleshoot incidents, ensure compliance, automate tasks with PowerShell, and create Intune reports while optimizing device management workflows.

Requirements

  • Experience : Minimum 5 years of hands-on experience with Intune (or Microsoft Endpoint Manager ) for Software Distribution, Patch Management, and Device Compliance.
  • Enterprise Support Processes : Lead execution of enterprise support processes, including Incident Management , Problem Management , Change Management , Service Request Management , Asset & Configuration Management . 3-5 years' experience in engineering, building, and supporting a large, heterogeneous, multi-platform (Windows, mobile) environment.
  • Software Deployment & Update Management : In-depth experience in cloud-based software deployment , managing updates, and configuring patch rollout policies using Intune and Endpoint Configuration Profiles .
  • Deployment Troubleshooting & Incident Resolution : Lead the resolution of deployment failures, ensuring timely and successful software rollouts across devices. Proactively investigate deployment-related incidents and provide effective solutions.
  • Infrastructure Knowledge : Experience in client-side troubleshooting of Intune-managed devices, including issues related to device enrollment, compliance policies, application deployment, and security updates.
  • Intune Concepts : Strong knowledge of Microsoft Intune configuration and architecture, including:
  • Device Enrollment (Azure AD Join, Autopilot)
  • Compliance Policies and Configuration Profiles
  • Software Deployment via Intune (Windows, iOS, Android)
  • Security Updates and Patch Management via Intune
  • Integration Experience : Hands-on experience in integrating Autopilot , Azure Active Directory , and Intune for end-to-end device lifecycle management . Familiarity with integrating PowerShell scripts and graph API for advanced deployments and automation.
  • System & Platform Expertise : Knowledge of configuring and managing software and security patches on various platforms (Windows 10/11, iOS, Android).
  • Security & Compliance : Ensure that all security updates are deployed on time and compliant with organizational policies. Implement Conditional Access policies to ensure security compliance across all devices.
  • Scripting and Automation : Proficiency in PowerShell scripting for automating repetitive tasks, troubleshooting, and integrating custom solutions with Intune. Experience using tools like Azure CLI or Microsoft Graph API is a plus.
  • Packaging & Deployment : Experience packaging and deploying applications through Intune and integrating third-party applications. Familiarity with tools like Microsoft App Packaging Tool , PowerShell , and Win32 App Packaging .
  • Reporting and Metrics : Create custom Intune reports for device compliance, software deployment status, patching status, and asset management. Maintain and optimize reporting for license validation, software usage, and deployment schedules.
  • Service Improvement : Ability to assess and improve existing workflows and Service Improvements related to device management, patch management, and software distribution using Intune . Regularly evaluate the latest features and improvements in Microsoft Intune and Endpoint Manager .
  • BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience.

Responsibilities

  • Experience : Minimum 5 years of hands-on experience with Intune (or Microsoft Endpoint Manager ) for Software Distribution, Patch Management, and Device Compliance.
  • Enterprise Support Processes : Lead execution of enterprise support processes, including Incident Management , Problem Management , Change Management , Service Request Management , Asset & Configuration Management . 3-5 years' experience in engineering, building, and supporting a large, heterogeneous, multi-platform (Windows, mobile) environment.
  • Software Deployment & Update Management : In-depth experience in cloud-based software deployment , managing updates, and configuring patch rollout policies using Intune and Endpoint Configuration Profiles .
  • Deployment Troubleshooting & Incident Resolution : Lead the resolution of deployment failures, ensuring timely and successful software rollouts across devices. Proactively investigate deployment-related incidents and provide effective solutions.
  • Infrastructure Knowledge : Experience in client-side troubleshooting of Intune-managed devices, including issues related to device enrollment, compliance policies, application deployment, and security updates.
  • Intune Concepts : Strong knowledge of Microsoft Intune configuration and architecture, including:
  • Device Enrollment (Azure AD Join, Autopilot)
  • Compliance Policies and Configuration Profiles
  • Software Deployment via Intune (Windows, iOS, Android)
  • Security Updates and Patch Management via Intune
  • Integration Experience : Hands-on experience in integrating Autopilot , Azure Active Directory , and Intune for end-to-end device lifecycle management . Familiarity with integrating PowerShell scripts and graph API for advanced deployments and automation.
  • System & Platform Expertise : Knowledge of configuring and managing software and security patches on various platforms (Windows 10/11, iOS, Android).
  • Security & Compliance : Ensure that all security updates are deployed on time and compliant with organizational policies. Implement Conditional Access policies to ensure security compliance across all devices.
  • Scripting and Automation : Proficiency in PowerShell scripting for automating repetitive tasks, troubleshooting, and integrating custom solutions with Intune. Experience using tools like Azure CLI or Microsoft Graph API is a plus.
  • Packaging & Deployment : Experience packaging and deploying applications through Intune and integrating third-party applications. Familiarity with tools like Microsoft App Packaging Tool , PowerShell , and Win32 App Packaging .
  • Reporting and Metrics : Create custom Intune reports for device compliance, software deployment status, patching status, and asset management. Maintain and optimize reporting for license validation, software usage, and deployment schedules.
  • Service Improvement : Ability to assess and improve existing workflows and Service Improvements related to device management, patch management, and software distribution using Intune . Regularly evaluate the latest features and improvements in Microsoft Intune and Endpoint Manager .

FAQs

What is the primary responsibility of the Eng MDM - SCCM/Intune role?

The primary responsibility is to deploy software, manage updates, ensure compliance for end-user devices using Microsoft Intune, troubleshoot infrastructure and client issues, manage device compliance, and optimize deployment workflows.

What technical experience is required for this position?

A minimum of 5 years of hands-on experience with Microsoft Intune or Microsoft Endpoint Manager for software distribution, patch management, and device compliance is required.

Which operating systems will I be managing in this role?

You will be managing end-user devices that run on Windows, iOS, and Android operating systems.

Are there opportunities for reporting and metrics analysis in this role?

Yes, you will be responsible for creating custom Intune reports regarding device compliance, software deployment status, patching status, and asset management.

Is scripting and automation a part of the job responsibilities?

Yes, proficiency in PowerShell scripting for automating tasks and integrating custom solutions with Intune is essential.

Will I be required to troubleshoot deployment failures?

Yes, you will lead the resolution of deployment failures, ensuring timely and successful software rollouts across various devices.

What qualifications are necessary to apply for this role?

A BA/BS degree and 4-6 years of relevant experience, or an equivalent combination of education and experience is necessary.

Do I need experience with security updates and compliance policies?

Yes, you are expected to ensure timely deployment of security updates and compliance with organizational policies, as well as implement Conditional Access policies.

Is familiarity with Azure Active Directory important for this role?

Yes, hands-on experience in integrating Azure Active Directory with Intune for end-to-end device lifecycle management is important.

Does the company have an equal opportunity employment policy?

Yes, Unisys is proud to be an equal opportunity employer and considers all qualified applicants without regard to various protected categories.

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