FAQs
What is the work setting for the Enrollment Eligibility Representative position?
The position is a national remote role, allowing you to telecommute from anywhere within the U.S.
What are the primary responsibilities of the Enrollment Eligibility Representative?
The primary responsibilities include researching enrollment errors, sending correspondence to members or CMS, reconciling reports, performing clerical functions, analyzing data, preparing and maintaining member or group enrollments, responding to eligibility questions, and managing inventory control of transactions.
What are the required qualifications for this position?
Required qualifications include a High School Diploma or GED, being 18 years of age or older, and at least 1 year of experience in an office environment using telephone and computer. You should also have computer skills, including knowledge of Microsoft Windows and strong mouse and keyboarding skills.
What are the telecommuting requirements for this position?
Telecommuting requirements include the ability to keep company sensitive documents secure, establishing a dedicated work area separate from living areas, and having access to a UnitedHealth Group approved high-speed internet connection.
What is the training schedule like for new employees?
The training schedule is full-time for 4 weeks, typically held from 8:00 am to 4:30 pm CST, Monday through Friday, although this may be subject to change.
What is the hourly pay range for this position?
The hourly pay range for this position is $16.54 - $32.55, based on various factors such as local labor markets, education, work experience, and certifications.
Are there opportunities for career development in this role?
Yes, employees will receive clear direction on what it takes to succeed in their role and have opportunities for development into other roles of interest.
What benefits does UnitedHealth Group offer to its employees?
UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase options, and 401k contributions, subject to eligibility requirements.
Does this position involve any overtime work?
Yes, it may be necessary to work occasional overtime based on business needs.
Is UnitedHealth Group an equal opportunity employer?
Yes, UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all applicants are considered without regard to various protected characteristics.